First Source is rated
4.0 out of 5 stars on
AmbitionBox, based on 100 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Source is rated
4.0 out of 5 stars on
AmbitionBox, based on 100 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in First Source C.S.A Reviews
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100 reviews found
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Popular
C.S.A in
Kolkata
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Oct 2018
Likes
Good working environment, growing company, multiple IJP conducted..
Dislikes
Salary growth.. No hike recieved since last 4yrs
Work Details
Good experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Indore
Pharmaceutical & Biotechnology Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 May 2021
Likes
Good work environment and culture. Teammates are supportive. Company policies are good. They give good salary hike and bonus every year.
Dislikes
Salary is decent but career growth is very slow
Work Details
The job is quite interesting. I struggled a bit in the beginning as there was no compromise with quality and production. I learnt everything on the job.
Salary is too good..and salary system is also very goood
Dislikes
work presure
Work Details
Work timings: Flexible Timings
C.S.A in
Bhopal
CSA Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 18 Mar 2019
Likes
My experience at first source was very good and I have learnt so much new things from there. The most supportive person at FSL was my AM Gaurav Tiwari. He's the one who appreciates my work and filled me up with the confidence. And I've lovely time with my team mates and colleague. Salary is quite decent but can be better if promotedquickly. Career growth is quite less I think, because over 500+ employees everyone is doing well so, due to do much of competition career growth is quite less. No politics I have been gone through in my 10 months of time period. Environment is very easy and friendly. There's pressure of targets but not that much as compared to other BPO's. Managing 8 hours of work and daily life is become easy if you get familiar and enjoying for what you're doing....Read More
Dislikes
The only thing I had faced during my short period is, they never listen to your resignation process. If you're good employee for them, they'll not let you go so easily. The strategy behind is employee get frustrated and take their resign instantly. The same happened with me, my team leader never listen to my request and in the end I have been so much pressurise to take instant resign. Thank you
Work Details
Startingly is very exciting and than you will get bored of it.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Comb off!
C.S.A
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Apr 2019
Likes
It's my golden time of my life which I had passed with First source solutions. I never forget it's. Over all experience is excellent. Thank you.
C.S.A in
Mumbai
Lloyds bank Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 May 2019
Likes
salary is very less but environment is very good all the managers and tl are very friendly
Dislikes
no
Work Details
very easy work
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
C.S.A in
Chennai
Airlines Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Aug 2017
Likes
In first source everyone doing very well which they are poisined, satisfaction & completeness that we are working in first source because we couldn't get first source employment easily,I was failed 3 times,4th I got it,bcos I improved myself for working behalf of with first source
Dislikes
No dislikes, first source company or employment with first source for girls is pleasure,due to some personal issues I quit my job with first source, again I'm looking forward for the first source job
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
First Source.
C.S.A in
Siliguri
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Aug 2018
Likes
It is very glad to say that the company give me every chance to growth myself.
Everything is excellent specialy Firstsourse companies Environment
Dislikes
NA
Work Details
Work timings: Flexible Timings
C.S.A in
Siliguri
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Everything best quality.
Dislikes
Nothing
Work Details
Very much affordable
Work timings: Flexible Timings
Work related travel:This is a desk job.
C.S.A in
Mumbai
Operation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Mar 2018
Likes
Great place to work.
Dislikes
Salary bit low when compared to others
Work Details
Great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2019
Likes
Its great to do work with first source solution ltd..nd really i miss that days.
Thanks
Dislikes
never
Work Details
Fantastic
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Siliguri
Csa Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2017
Likes
I like fsl
Dislikes
No
Work Details
Work days: Monday to Saturday
(Strict Timings)
C.S.A in
Bhopal
Broadband Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Aug 2017
Likes
First source is an excellent organization to work. Good working environment cooperative Hr team approachable management it is just awesome.
Dislikes
The growth process is really slow
Work Details
Working in Fsl is really fun. No one can ever get bored there all thanks to employ engagement team
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 20 Aug 2018
Likes
No like
Dislikes
Salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
C.S.A in
Jalandhar
customer support associate Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2019
Likes
the company was good,it provides several bonuses,comp-offs to employees as well which result in an increase in monthly salary.
Dislikes
The company was overtaken by othe company which end up in closing of it .Due to this hundreds of employees lost thier jobs so we can say there was not a surity for job.
Work Details
it was interested enough .
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
C.S.A in
Navi Mumbai
Cc inbound, banking Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 30 Sep 2020
Likes
Good for Freshers, compensations they pay whatever promised to you on time. transport facility provided by the company is very good. very transparent HR policies.
Dislikes
No control on TL's by the manager's, control on breaks. Salary is low compared to industry standard's.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Kolkata
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Nov 2021
Likes
The working eviornment which is like a family
Dislikes
All the seniors Tl managers Are very polite.
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 100 employee reviews, it's clear that most c.s.as have a positive experience working at First Source. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does First Source pay their C.S.As well?
According to AmbitionBox reviews, First Source c.s.as rate their salary and benefits at 3.4 out of 5, based on 100 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about First Source's c.s.as salaries here and to read reviews specifically about salary and benefits at First Source for c.s.as, click here.
How is the work culture at First Source for C.S.As?
Work culture at First Source for c.s.as is rated 4.1 out of 5 by 100 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at First Source. To read reviews specifically about work culture at First Source for c.s.as, click here.
How is the job security at First Source for C.S.As?
Based on 100 reviews on AmbitionBox, First Source's c.s.as rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at First Source, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at First Source for c.s.as, click here.