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4.1

based on 111 Reviews

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First Data Customer Success, Service & Operations Department Mumbai Reviews

Updated 23 Mar, 2025

Overall Rating

4.9/5

based on 5 reviews

Rating distribution

4 (80.0%)

0 (0%)

1 (20.0%)

Category Ratings

4.9

Company culture

4.9

Work satisfaction

4.8

Work-life balance

4.8

Skill development

4.3

Salary

4.3

Promotions

4.2

Job security

What employees say about First Data?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

2 reviews

4.8

Rated by Men

3 reviews

First Data is rated 4.9 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with t ... Read more

First Data is rated 4.9 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Senior Process Specialist in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Mar 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Specialist in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

Very good company to work management is very supportive

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Seles Executive in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Overall Rating

Credit Analyst in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Manager in Mumbai

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2019

Likes

Nothing

Dislikes

No place to build and work on skills, management is exclusively involved in their growth - monetary and position wise.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Return to all reviews

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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More about working at First Data

HQ - Atlanta, United States
Financial Services
10k+ Employees (Global)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 First Data reviews submitted by First Data employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Data is the right company for you.

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First Data Reviews

First Data Salaries in Customer Success, Service & Operations Department in Mumbai

Process Specialist 18 salaries	₹3.1 L/yr - ₹5.3 L/yr
Senior Process Specialist 6 salaries	₹3.6 L/yr - ₹5.1 L/yr
Team Lead Operations 6 salaries	₹5 L/yr - ₹6.6 L/yr
Accountant 4 salaries	₹6 L/yr - ₹8 L/yr
Customer Service Executive 4 salaries	₹1.1 L/yr - ₹3.3 L/yr