ExpertSource Global Services Senior Customer Service Associate Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 11 Jun, 2022
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.3
Job Security
4.3
Work-Life balance
4.3
Skill development
4.3
Promotions/Appraisal
4.3
Work Satisfaction
3.5
Company culture
3.5
Salary & Benefits
ExpertSource Global Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ExpertSource Global Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 May 2023
Likes
Nothing about this company is good
They offer free food which is unhygienic and terrible
If you join this organisation then you are wasting your time...
Dislikes
This organisation is not at all safe for women...
Manager here thinks that they own the company...
Wash rooms here are horrible
They hire HR to only display that they are good...
Vinod here is useless and sounds more like and employee then a leader...
They just brag and do nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Navi Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2023
Likes
The best place to work with where you get the freedom to express yourself
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Navi Mumbai
AT&T Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 May 2022
Likes
nothing exceptionally positive
Dislikes
IT systems are shit, so you will regularly face headache over them.
Management is very unprofessional and treats you like a labour.
Salary arrives on 07th of each month, and gets delayed if 7th is a holiday.
Døping is common on the floor.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Navi Mumbai
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Jul 2022
Likes
job Security, on time salary and incentives
Dislikes
none . . . . . . .
Other ExpertSource Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Desktop Support Engineer in
Mumbai
Full Time
·
IT Security Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Nothing
Dislikes
Everything was worstin company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate Operations in
Navi Mumbai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Jun 2023
Likes
initialy it is difficult to get adjusted to the way company operates. Once that phase is over, things become easier and it becomes fun to be part of the company.
snacks and dinner is on the house.
Dislikes
American / Indian Holidays are mostly not entertained and there is no comp offs for the same
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Navi Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2023
Likes
People , Growth Opportunities , Leadership and Supportive Work Culture.
Dislikes
Dislike the negative reviews here as they seem to more from unreliable staff with a negative outlook. ExpertSource feels like home
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Operations Executive in
Navi Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Nothing nothing nothing
Dislikes
Everything is dislike
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Senior Customer Service Representative in
Navi Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2023
Likes
Good Environment, Good Process and Good Food services. Incentives and salary on time.
Dislikes
None
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst 1 in
Navi Mumbai (working remotely)
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jan 2024
Likes
Was a pleasure working here.. Multiple opportunities for growth have been provided.
Dislikes
Salary package can be better.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Computer Service Engineer in
Navi Mumbai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Free meal 😋................
Dislikes
Everything ......................................
Senior Executive in
Mumbai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Opportunities are given to people who do good, appreciation,incentives,sat half working and sunday off
Dislikes
No job security until you are favroute to management once you talk about problem and management you are out.
email and chat support agent (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Sups are really helpful and workload is not that much.
Dislikes
Nothing just want more salalry lol 🤭🤣but they are still giving good salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chat and Email Process in
Navi Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about ExpertSource Global Services's Senior Customer Service Associates
How is ExpertSource Global Services to work for?
ExpertSource Global Services is rated 4.3 out of 5, based on 2 reviews by employees on AmbitionBox.
ExpertSource Global Services is known for Job Security which is rated at the top and given a rating of 4.3. However, Company culture is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at ExpertSource Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ExpertSource Global Services?
According to AmbitionBox ratings, ExpertSource Global Services employees rate its salary and benefits as 3.5 out of 5. You can know more about ExpertSource Global Services Salaries at AmbitionBox
How is the work culture at ExpertSource Global Services?
Work culture is rated 3.5 at ExpertSource Global Services by 2 employees. While job security is rated 4.3 and work-life balance is rated 4.3 at ExpertSource Global Services. Read detailed reviews by employees of ExpertSource Global Services on AmbitionBox.