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ExpertSource Global Services
3.7
based on 23 Reviews
Company Overview
Company Locations
Working at ExpertSource Global Services
Company Summary
ExpertSource Global Services offers outsourcing solutions for contact centers, leveraging offshore resources to enhance operational efficiency and client partnerships in global markets.
Overall Rating
3.7/5
based on 23 reviews
On-Par with
industry average
Critically rated for
Job security, Company culture
Work Policy
Monday to Friday
47% employees reported
Strict timing
61% employees reported
No travel
62% employees reported
Night shift
87% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
2 employees reported
Office cab/shuttle
1 employee reported
Free meal
1 employee reported
Cafeteria
1 employee reported
View detailed benefits
About ExpertSource Global Services
Founded in2014 (11 yrs old)
India Employee Count--
Global Employee Count11-50
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websiteexpertsource.com
Primary Industry
Other Industries
--
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ExpertSource provides high value, cost efficient contact center outsourcing solutions from our off shore service delivery center in Mumbai, India. With partnerships across the United States, UK & Honduras, we are able to offer Best-Shoring capabilities across the US, UK & European markets.At ExpertSource, we treat every client relationship as a strategic partnership, aligning our team with your business goals and strategies. Our aggressive outcome based pricing models are a true testimony to our "Growth with Partnership" approach.
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ExpertSource Global Services Ratings
based on 23 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
10
4
2
3
6
2
1
1
4
Category Ratings
3.6
Salary
3.5
Work-life balance
3.5
Skill development
3.5
Work satisfaction
3.4
Promotions
3.3
Company culture
3.3
Job security
ExpertSource Global Services is rated 3.7 out of 5 stars on AmbitionBox, based on 23 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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ExpertSource Global Services Reviews
Top mentions in ExpertSource Global Services Reviews
Compare ExpertSource Global Services with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 23 reviews | 3.7/5 based on 89.2k reviews | 4.0/5 based on 22k reviews | 3.8/5 based on 56k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Work-life balance Skill development Job security | Skill development Job security Company culture |
Critically Rated for | Job security Company culture | Promotions Salary Work satisfaction | Promotions | Promotions |
Primary Work Policy | - | Work from office 80% employees reported | Hybrid 80% employees reported | Hybrid 74% employees reported |
Rating by Women Employees | 4.8 Excellent rated by 5 women | 3.8 Good rated by 25.8k women | 4.0 Good rated by 6.9k women | 3.9 Good rated by 21k women |
Rating by Men Employees | 3.5 Good rated by 18 men | 3.6 Good rated by 58.2k men | 4.0 Good rated by 13.9k men | 3.8 Good rated by 32.5k men |
Job security | 3.3 Average | 4.5 Good | 4.0 Good | 3.8 Good |
View more
ExpertSource Global Services Salaries
ExpertSource Global Services salaries have received with an average score of 3.6 out of 5 by 23 employees.
Senior Customer Service Associate
(6 salaries)
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₹3.6 L/yr - ₹4.2 L/yr
Senior CSA
(5 salaries)
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₹3.6 L/yr - ₹4 L/yr
Customer Service Associate
(5 salaries)
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₹1.5 L/yr - ₹7.2 L/yr
Customer Service Executive
(5 salaries)
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₹2 L/yr - ₹4.2 L/yr
Team Lead
(4 salaries)
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₹4 L/yr - ₹6.3 L/yr
Desktop Support Engineer
(4 salaries)
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₹1.4 L/yr - ₹2.5 L/yr
Senior Manager Information Technology
(4 salaries)
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₹16.5 L/yr - ₹20 L/yr
System Administrator
(4 salaries)
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₹2.7 L/yr - ₹5.5 L/yr
Operations Manager
(4 salaries)
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₹7.2 L/yr - ₹10.2 L/yr
Senior Customer Service Representative
(4 salaries)
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₹3 L/yr - ₹4 L/yr
ExpertSource Global Services Perks & Benefits
ExpertSource Global Services Offices
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ExpertSource Global Services FAQs
When was ExpertSource Global Services founded?
ExpertSource Global Services was founded in 2014. The company has been operating for 11 years primarily in the BPO sector.
Where is the ExpertSource Global Services headquarters located?
ExpertSource Global Services is headquartered in Mumbai, Maharashtra.
Does ExpertSource Global Services have good work-life balance?
ExpertSource Global Services has a Work-Life Balance Rating of 3.5 out of 5 based on 20+ employee reviews on AmbitionBox. 52% employees rated ExpertSource Global Services 4 or above, while 48% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read ExpertSource Global Services reviews for more details
Is ExpertSource Global Services good for career growth?
Career growth at ExpertSource Global Services is rated as moderate, with a promotions and appraisal rating of 3.4. 48% employees rated ExpertSource Global Services 3 or below, while 52% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ExpertSource Global Services reviews for more detailed insights.
What are the cons of working in ExpertSource Global Services?
Working at ExpertSource Global Services does have some drawbacks that potential employees should consider. The company is poorly rated for job security and company culture, based on 20+ employee reviews on AmbitionBox.
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