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ExpertSource Global Services

3.8
based on 22 Reviews

Working at ExpertSource Global Services

Company Summary

Overall Rating

3.8/5
based on 22 reviews
highly rated categories
On-Par
with industry average
highly rated categories
Critically rated for

Company Culture

Work Policy
Monday to Friday
Monday to Friday
47% employees reported
Strict timing
Strict timing
61% employees reported
No travel
No travel
62% employees reported
Night shift
Night shift
87% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
2 employees reported
Office cab/shuttle
Office cab/shuttle
1 employee reported
Free meal
Free meal
1 employee reported
Cafeteria
Cafeteria
1 employee reported
View detailed benefits

About ExpertSource Global Services

Founded in2014 (11 yrs old)
India Employee Count--
Global Employee Count11-50
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websiteexpertsource.com
Primary Industry
Other Industries
--
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ExpertSource provides high value, cost efficient contact center outsourcing solutions from our off shore service delivery center in Mumbai, India. With partnerships across the United States, UK & Honduras, we are able to offer Best-Shoring capabilities across the US, UK & European markets.At ExpertSource, we treat every client relationship as a strategic partnership, aligning our team with your business goals and strategies. Our aggressive outcome based pricing models are a true testimony to our "Growth with Partnership" approach.
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ExpertSource Global Services Ratings

based on 22 reviews

Overall Rating

3.8/5
How AmbitionBox ratings work?
5
10
4
2
3
5
2
1
1
4

Category Ratings

3.6

Salary & Benefits

3.6

Work Satisfaction

3.5

Work-Life Balance

3.5

Job Security

3.5

Skill Development

3.4

Promotions/Appraisal

3.3

Company Culture

ExpertSource Global Services is rated 3.8 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

ExpertSource Global Services Reviews

Top mentions in ExpertSource Global Services Reviews

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Overall Rating
3.8/5
based on 22 reviews
3.7/5
based on 85.2k reviews
4.1/5
based on 21.3k reviews
3.9/5
based on 53.3k reviews
Highly Rated for
No highly rated category
Job Security
Work-Life balance
Work-Life balance
Job Security
Skill development
Skill development
Job Security
Company culture
Critically Rated for
Company culture
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Promotion/Appraisals
Primary Work Policy
-
Work from office
80% employees reported
Hybrid
80% employees reported
Hybrid
72% employees reported
Rating by Women Employees
4.9
Excellent
rated by 5 women
3.8
Good
rated by 24.6k women
4.1
Good
rated by 6.6k women
3.9
Good
rated by 19.8k women
Rating by Men Employees
3.5
Good
rated by 17 men
3.7
Good
rated by 55.4k men
4.1
Good
rated by 13.5k men
3.9
Good
rated by 30.8k men
Job Security
3.5
Good
4.6
Excellent
4.0
Good
3.8
Good
View more

ExpertSource Global Services Salaries

3.6
rated by 22 employees for salaries

Senior Customer Service Associate

(6 salaries)
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₹3.6 L/yr - ₹4.2 L/yr

Senior CSA

(5 salaries)
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₹3.6 L/yr - ₹4 L/yr

Customer Service Associate

(5 salaries)
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₹1.5 L/yr - ₹7.2 L/yr

Customer Service Executive

(5 salaries)
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₹2 L/yr - ₹4.2 L/yr

Team Lead

(4 salaries)
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₹4 L/yr - ₹6.3 L/yr

Desktop Support Engineer

(4 salaries)
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₹1.4 L/yr - ₹2.6 L/yr

Senior Manager Information Technology

(4 salaries)
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₹16.5 L/yr - ₹20 L/yr

System Administrator

(4 salaries)
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₹2.7 L/yr - ₹5.5 L/yr

Operations Manager

(4 salaries)
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₹7.2 L/yr - ₹10.2 L/yr

Senior Customer Service Representative

(4 salaries)
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₹3 L/yr - ₹4 L/yr

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ExpertSource Global Services FAQs

When was ExpertSource Global Services founded?
ExpertSource Global Services was founded in 2014. The company has been operating for 11 years primarily in the BPO sector.
Where is the ExpertSource Global Services headquarters located?
ExpertSource Global Services is headquartered in Mumbai, Maharashtra.
Does ExpertSource Global Services have good work-life balance?
ExpertSource Global Services has a Work-Life Balance Rating of 3.5 out of 5 based on 20+ employee reviews on AmbitionBox. 55% employees rated ExpertSource Global Services 4 or above, while 45% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read ExpertSource Global Services reviews for more details
Is ExpertSource Global Services good for career growth?
Career growth at ExpertSource Global Services is rated as moderate, with a promotions and appraisal rating of 3.4. 45% employees rated ExpertSource Global Services 3 or below, while 55% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ExpertSource Global Services reviews for more detailed insights.
What are the cons of working in ExpertSource Global Services?
Working at ExpertSource Global Services does have some drawbacks that potential employees should consider. The company is poorly rated for company culture, based on 20+ employee reviews on AmbitionBox.
ExpertSource Global Services Overview
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