EXL Service Senior Manager Reviews

Likes

No pressure about vacation days, decent starting salary, frequent promotions

Dislikes

Long projects with same clients becomes monotonous, Appraisal portal only on paper. Delayed and not so transparent appraisal, HR team is almost non-existent.

Likes

No pressure to be in office everyday.

Dislikes

1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not recommended for IT software people as all the technical work is outsourced. Good for people who technically talk but work on manual ppts

Dislikes

No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.

Likes

Work life balance Convenience

Dislikes

Oportunity is limited to selected folks Salary not on par with the market standards Learning opportunities are very limited

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the work.culture and supportive colleagues. Lot of opportunities to learn and growth.

Dislikes

Less office parties. Low budget for team engagement activities. Low transport options from company. No parking inside campus for junior employees and even Senior managers.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Details

Work policy: 2 days/week from office

Work related travel: This job involves International Travel, Travel Within Country.

Likes

Work Details

Work days: Monday to Friday

Likes

Initial package that they offer.

Dislikes

Everything else.

Likes

Good work life balance

Dislikes

no transparency with appraisal