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EXL Service
Comparebased on 7.1k Reviews
Video summary
Filter reviews by EXL Service Process Associate L1 Reviews
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Category Ratings
Company culture
Job security
Salary
Work-life balance
Skill development
Promotions
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3 reviews found
Process Associate L1 in Noida
Full Time
Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The working environment and company policies is very supportive and so amazing enjoyed. My manager and Teammates are very supportive and management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisal are fair and they give good salary hike.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is decent but career growth is slow.
Work Details
I love my Job it's very interesting to do my daily office work. I learnt many interpersonal skills on my job.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate L1 in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Na.
Work Details
Work days: Monday to Friday (Flexible Timings)
What people are saying about EXL Service
Process Associate L1 in Don't know
Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, current AM sahil Bansal is worst and make me left job due to desperately attractive towards girls.
Dislikes
Everything Also my ÀM SUKCKS..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Similar Designation Reviews
Back Office Executive in Jaipur
Full Time
Back Office Department
Overall Rating
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Salary
Skill development
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Company culture
Work-life balance
Likes
2 days week off and both side cab facility.
Dislikes
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary package is excellent for experienced. Fresher will get the decent amount.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Noida (working remotely)
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their work culture is good overe there all supervisors and managers are supportive.
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
- Salary - Poor
- Promotions - Poor
Operations Manager in New Delhi
Full Time
Finance Department
Overall Rating
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Skill development
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Likes
Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.
Dislikes
Culture, Gentry of people, too small of an organisation and the list goes on
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Administration Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No employee training skill development provided, less appraisal.
- Skill development - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
It's a good company for freshers to learn if the team leads and managers are good and supportive
- Job security - Good
- Work-life balance - Good
Dislikes
No employees benefits not a good response for the employees no proper hike and salary
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Noida
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
Job security
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Company culture
Work-life balance
Likes
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Noida
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Senior Associate in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Senior Associate in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good but salary dissatisfied me
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
- Salary - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other EXL Service Reviews
Executive in Noida (working remotely)
Full Time
Legal & Regulatory - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Exl has good work culture can work from home with flexible hours and have work life balance.
- Work-life balance - Good
Dislikes
Terrible salary and no increment. Partiality at top. No recognition for your wrok
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Executive in Pune
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Infrastructure
Dislikes
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Manager in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
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Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No pressure to be in office everyday.
Dislikes
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Executive in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing , they even don't give any downtime and say , you have to work however your health down or not
Dislikes
Management so bad, they just want work and since I joined exl it was good but soon I realize it's bad until changed manager. And that manager is so bad she said if you can't complete work you should resign this is the reason exl always hire and never get stopped because they don't have ability to make perfect older employees.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in Noida
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
EXL is good for experience people there he/she can explore his expertise after taking the Certification.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
When we need to mark the half day there is no half day showing on their application.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Executive in Noida
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
Dislikes
Management is not good they will give you very minimum basic payout and the manager's ego issue they don't how to handle the team, behaves very unprofessionally with the juniors.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Lead and Assistant Manager in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Form Home.
Dislikes
Toxic Work Environment -Poor management, lack of support, or office politics. Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Executive in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Job security - Good
- Work-life balance - Excellent
Dislikes
For Associate/Senior Associate level employees, there is no visibility to what's happening in exl. Even small updates has to be heard from Team lead on what's app group. No access to Outlook, no access to hr updates, no access to csr activities. Everything has to informed by manager. No encouragement to enroll in skill development programs.
- Salary - Bad
- Skill development - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Executive in Pune
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My each and every managers were good with me throughout my EXL journey. Good thing about leaves management, good cultures
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Canteen is not good, don’t get any varieties of food and very expensive
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Manager in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Work Culture & Environment – Many employees appreciate the professional yet friendly work culture. The company encourages collaboration and innovation. 2. Work-Life Balance – Depending on the project, work-life balance can be decent. Some roles may have demanding hours, but flexibility exists in certain functions.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
While some roles have international exposure, not all employees get onsite opportunities, and growth may be slower in certain teams.
- HQ - New York City,New York, United States
- Analytics & KPO
- 10k-50k Employees (India)
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AmbitionBox has 3 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you.- Home >
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