EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
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EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Senior Travel Analyst in
Gurgaon / Gurugram (working remotely)
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 16 Apr 2024
Likes
Work life balance is good here
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Appraisal/increment is not so good here
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Travel Analyst in
Gurgaon / Gurugram
Travel analyst Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 06 Apr 2018
Likes
Working with EXL was an amazing experience, the work environment and the process was the best in GDS sabre . And we tend to learn new things every day, it was a never ending process.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Every office has his own politics
Work Details
Exciting to work every day with new problem solving issues in my process as it was travel so a vast knowledge to learn new things .
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Mar 2025
Likes
As an organisation EXL may be good but the process under which I worked was pathetic and the manegement sucks.
Dislikes
The toxic culture, they don't pay the same amount to employees who have been working hard here from last 4-5 years but they pay the current market payout to the new employees
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Back Office Executive in
Jaipur
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
2 days week off and both side cab facility.
Dislikes
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Feb 2025
Likes
I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary package is excellent for experienced. Fresher will get the decent amount.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida (working remotely)
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Oct 2024
Likes
Their work culture is good overe there all supervisors and managers are supportive.
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Salary - Poor
Promotions - Poor
Operations Manager in
New Delhi
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Sep 2024
Likes
Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.
Dislikes
Culture, Gentry of people, too small of an organisation and the list goes on
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 13 Aug 2024
Likes
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
No employee training skill development provided, less appraisal.
Skill development - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 09 Apr 2025
Likes
Skill development - Excellent
Job security - Excellent
Dislikes
Salary - Poor
Promotions - Poor
Work Details
Work policy:
other
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Noida (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 08 Apr 2025
Likes
Bad company
Skill development - Excellent
Dislikes
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Apr 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Back Office Executive in
Jaipur
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 07 Apr 2025
Likes
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Work Details
Work policy:
Work from office
Work days: Monday to Saturday
(Strict Timings)
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
QA Manager in
Pune
Full Time
·
Quality Assurance - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Apr 2025
Likes
Nothing .... worst ever company. Testing COE is the pathetic team ever in my career i have experienced. Tarun Pant,Amit Bansal people like them are spoiling exl culture and values.. they tourture people like anything, for them client is not imp, only make ppt for their satistfaction matters.Never join Exl.
Dislikes
Worklife balance is zero,there is no skill development only making ppt can grow your career in exl.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
HR Recruitment Team Lead in
Bangalore / Bengaluru
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 08 Apr 2025
Likes
1) Job security
2) work life balance
3) Top management's business approach
Job security - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
1) infrastructure (for employees - less office space, no recreational space, no game rooms, no extra benefits like gym and all)
2) compensation
3) poor mid management
Salary - Poor
Skill development - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Apr 2025
Likes
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Agent in
Pune
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Apr 2025
Likes
Cab, process training was good because it was straight from the Client
Dislikes
Manager, he was biased and he was involved in relationship with his team member. He gave everything to that girl and nothing and use to bully and harrasment oj other team members
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Associate in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 26 Mar 2025
Likes
The work culture is dynamic collaborative and process oriented. There was strong emphasis an accuracy, compliance and customer satisfaction. We had regular training sessions to enhance our skills and stay updated with process changes. One of the things I appreciated the most was supportive environment. Overall, the experience helped me to grow professionally and personally.
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
No dislikes.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Executive in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Mar 2025
Likes
Nothing
Dislikes
The work environment is really bad . It feels like they treat us like their servants and there is no HALF DAY CULTURE . Managers show no empathy in certain situations ie even if you’re not well they don’t care. There is also lack of PROPER TRAINING and too much RESTRICTIONS.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
There is nothing to like about this company.
Work-life balance - Excellent
Dislikes
Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida (working remotely)
Full Time
·
Legal & Regulatory - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 02 Mar 2025
Likes
Exl has good work culture can work from home with flexible hours and have work life balance.
Work-life balance - Good
Dislikes
Terrible salary and no increment. Partiality at top. No recognition for your wrok
Salary - Bad
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 02 Mar 2025
Likes
Infrastructure
Dislikes
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
Salary - Bad
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
No pressure to be in office everyday.
Dislikes
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates
2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system
3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity.
4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck
5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager.
6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts
7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
People also ask about EXL Service's Senior Travel Analysts
How is EXL Service to work for?
EXL Service is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
EXL Service is known for Work-life balance which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 4.0 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 4.0 at EXL Service by 2 employees. While job security is rated 4.0 and work-life balance is rated 4.9 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.