i
EXL Service
based on 6.8k Reviews
Overall Rating
Category Ratings
Job Security
Work-Life balance
Company culture
Skill development
Salary & Benefits
Work Satisfaction
Promotions/Appraisal
Full Time
General Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
EXL Service has Stability topmost
Culture is not that great
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Looking for growth opportunities
Avg salary - below industry standards No work life balance No skill development
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
View More
Full Time
Business Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Really good job security, Higher management is really supportive and understanding
Grassroots Managers need to be good
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Satisfied and felling happy
I am very satisfied as working for last 9 years
Satisfied
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
General Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
The best place to start you carrier with but you actually need to drive urself a lot to get growth.
Well...Management need to be improved a bit on employee satisfaction.
Great journey with EXL
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Back Office Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
All over experience is good
Nothing
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
We have job security that our jobs will be safe
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Growth opportunities are high excellent management support job security and we can easily balance our professional and personal life. I was happy working with Exl. This company is employee centric Exl always motivates the employee.
Good to work with Exl the only problem was My manager not valued our team efforts. Sometimes we worked hard to complete the volume but no appreciation from my manager rest the higher management was good and supportive. When I got promoted I use to take process training I use to do floor support and my manager wanted me to complete the TAT work along with the team. Equal Allocation for me along with the team with rest of the responsibility. I never felt that I was a group leader. He was never satisfied but my team was good enjoyed working with Exl and learnt many things. I wish to work with Exl in future if a get a chance....Read More
I joined Exl as a executive. Our process was UK insurance we use to deal with the premium of the clients. There were multiple insurance provided like home motor pet travel. The name of the insurance company was direct line Group. The process was easy
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Overall Rating
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Organization is very good like a goverment job.
Managment team of the process AFLAC which is I was working in is very bad. Too much cost cutting, too much pressure on the employees. They hire the employees on 6 months contract, however there have no policy in EXL.
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
It's my perspective on my project not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org
Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Like the company provide secure jobs.
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Only the job security was there, And work life balance is fine
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing to like here
No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless
Full Time
General Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Their work culture is good overe there all supervisors and managers are supportive.
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
EXL Services is worst company to work with. Their upper management always try to save their ruthless and characterless assistant manager. I am particularly talking about Pune's EXL office. Their security is pathetic they themselves keep on steal things from employees which are kept in locker. work life balance is pathetic as well. but I agree it depends on managers as well. some got good managers, and some got pathetic managers. Overall, it's not a good company to work with. Don't lose hope there are good companies as well. Give interviews for that but not for EXL....Read More
SAME AS ABOVE
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.
Culture, Gentry of people, too small of an organisation and the list goes on
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Fraud company, not given proper training, pressurize again and again, terminate very easily, salary, appraisal very low , only name of exl aur nothing else.
Everything I dislike.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Administration Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
No employee training skill development provided, less appraisal.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
company infrastructure is fine.
Company provides no cultural or employee engagement activities. No extra benefits of working on festivals. No relaxation for medical emergency.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Except the online trainings, everything is pathetic!!!
Promotion and Salary hikes are Pathetic!!! Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job. please never join Baby singh team at all else your life will be pathetic.
office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Not recommended for IT software people as all the technical work is outsourced. Good for people who technically talk but work on manual ppts
No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work policy: Work from home for people based out of Delhi NCR
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
transformation Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Company has work life balance and flexible working hours in Analatics and Digital.
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I like the people here specially my manager is very good and supportive.
The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Rated 5.0 for Work-Life Balance and 5.0 for Company Culture
Rated 4.7 for Job Security and 3.5 for Work-Life Balance
Genpact
WNS
TCS
Infosys