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EXL Service

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3.7

based on 7.2k Reviews

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EXL Service BPO Associate Kochi Reviews

Updated 31 Jan, 2021

Overall Rating

4.8/5

based on 2 reviews

Rating distribution

1 (50.0%)

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

4.9

Company culture

4.9

Work satisfaction

4.8

Work-life balance

4.8

Skill development

3.1

Job security

2.9

Salary

2.1

Promotions

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2 reviews found

Sort by: Popular

BPO Associate in Kochi

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2021

Likes

Company compensation and benefits is not pretty better by comparing work but overall performance of company is good.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There's is a lot of politics and the management doesn't address our issues. Salary is very low and there is no promotion or career growth.

Promotions - Poor

Work Details

The job is interesting. I struggled a bit in the beginning as a fresher but now I'm used to the job. I learned everything on the job. I got a chance to do different processes. It increased my confidence to do variety processes.

Work timings: Flexible Timings

Work related travel: This is a desk job.

BPO Associate in Kochi

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Oct 2020

Likes

Good work environment and culture.teammates are supportive.The refreshment area is good and gaming arcade for chilling.

Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

The management is not that good.salary increment and career growth is very slow.

Salary - Poor

Work Details

The job is interesting but the work life balance is not good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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EXL Service Kochi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you.