Exl India is rated
3.6 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Exl India is rated
3.6 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Exl India Customer Care Executive Reviews
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38 reviews found
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Popular
Customer Care Executive in
Magarpatta city, Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Jul 2020
Likes
It was very good experience working in Excel, I could achieve my dreams also company helped me in my personal life whenever I needed and overall it was great experience working with excel, Work pressure is low and management is good
Dislikes
company should provide good package , The packages are low as compared to other companies also employee should get extra benefits like food coupons
Work Details
I have worked as customer care associate for British Gas Process for 1 years , British gas is Energy and home service Provider which provide energy to more than 15 millions of uk homes , It is one of the biggest company in uk, ,
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2024
Likes
It was a good experience to work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.
Useless company only created pressure and stress. You can only work in this company if you are done with your life. You will see people fainting, heart attacks, eye bleeding and brain hamrage cases on the floor. You will be also asked for do ot and will not be paid. The manager will treat you like a dog.
Customer Care Executive in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2023
Likes
Friendly Environment....Good Support Team Members & Activities are really good
Dislikes
I have Nothing to share about dislike because EXL is the best company....But unfortunately my manager is not good...
Work Details
Work policy:
In a month need to be 1 week from office and 3 weeks from Office or it can be equal 2 weeks from office and 2 week's from home
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2022
Likes
.management is supportive and free work culture
Dislikes
Company not Valuing tenure employees, not doing market correction in salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 22 Aug 2018
Likes
Job security
Dislikes
Nothing so bad about exl.
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Magarpatta pune
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2022
Likes
Management is great
Dislikes
Nothing as such
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Exl India.
I dont like exl at all because they didnt supported me i am still still struggling for my experience letter since two months
Dislikes
No professionalism
Work Details
Bad
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2020
Likes
Takes care of employees
Dislikes
Lack of Management
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Noida
Logistics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2020
Likes
Company policy is very good and environment is awesome there everybody is good and most important thing I want rejoin Exl but I want to change my process
Dislikes
I was working in logistic department I think there is growth slow
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Greater Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2019
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high quality products and has a global client base.
Dislikes
Compensation is decent, but growth is slow.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Aug 2020
Likes
It's good for all.
Dislikes
All good
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Aug 2019
Likes
The work culture and the togetherness of the employees
Dislikes
Nothing as such
Work Details
Inbound calls outbound calls and back office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2020
Likes
Very helpful
Dislikes
All things are good
Work Details
Very nice
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2019
Likes
NA
Dislikes
i did'nt like the environment of EXL
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Customer Care Executive in
Jaipur
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2018
Likes
I like the employee re-hire policy here
Dislikes
The work pressure is very high
Work Details
Hectic
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Feb 2019
Likes
management is pathetic, immature though the company is ok
Dislikes
IJP is based on favouritism however it should be skill base.
Work Details
I spend 5yrs in Exl and during my journey I did apply for IJP thrice but each time someone else clear it without even apearing it.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Law and finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2018
Likes
Teammates are Awsm, training session is really helpfull
People also ask about Exl India's Customer Care Executives
How is Exl India to work for?
Exl India is rated 3.6 out of 5, based on 38 reviews by employees on AmbitionBox.
Exl India is known for Company culture which is rated at the top and given a rating of 3.7. However, Salary & Benefits is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Exl India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Exl India?
According to AmbitionBox ratings, Exl India employees rate its salary and benefits as 3.2 out of 5. You can know more about Exl India Salaries at AmbitionBox
How is the work culture at Exl India?
Work culture is rated 3.7 at Exl India by 38 employees. While job security is rated 3.6 and work-life balance is rated 3.4 at Exl India. Read detailed reviews by employees of Exl India on AmbitionBox.
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