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Equitas Small Finance Bank

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4.5

based on 5.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Banking Company - 2024

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Equitas Small Finance Bank Customer Service Officer New Delhi Reviews

based on 4 reviews

Updated 20 Dec, 2024

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

4.4

Skill development

4.1

Job security

3.8

Salary

3.8

Work-life balance

3.8

Promotions

3.8

Work satisfaction

3.6

Company culture

Equitas Small Finance Bank is rated 3.8 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Service Officer in New Delhi

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Dec 2024

Likes

There is lots of things you can learn. I personally learned many things in operations specifically in audit time.

Skill development - Good

Dislikes

Work environment in some branches are very bad where you can’t even survive for a day. I personally experience there is no appraisal even after rating not getting good bonus on diwali.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2024

Likes

Working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need to increase salary

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2024

Likes

Everything is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing is bad

Top Equitas Small Finance Bank Customer Service Officer Interview Questions

asked in Customer Service Officer interview

Q1. Can you outline the main differences between a commercial bank and an inves ... read more

View answer (1)

asked in Customer Service Officer interview

Q2. What are the different types of commercial banks?

View answer (1)

Get interview-ready with top interview questions

View all 10 questions

asked in Customer Service Officer interview

Q3. What is li and term plan

View answer (1)

asked in Customer Service Officer interview

Q4. What is counterfeit note

View answer (1)

asked in Customer Service Officer interview

Q5. What about mutual funds

View answer (1)

View All

Customer Service Officer in New Delhi

Full Time

Banking Operations Department

5.0

posted on 22 Apr 2024

Overall Rating

Return to all reviews

Top trending discussions

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Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Equitas Small Finance Bank?

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More about working at Equitas Small Finance Bank

#2 Best Large Banking Company - 2022

#1 Best Mid-Sized Banking Company - 2021

HQ - Chennai, Tamil Nadu, Array
Banking
10k-50k Employees (India)
Financial Services

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Equitas Small Finance Bank Customer Service Officer Reviews by Locations

Equitas Small Finance Bank Customer Service Officer Chennai Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Equitas Small Finance Bank reviews submitted by Equitas Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Equitas Small Finance Bank is the right compan...y for you. 50% of employees reported the working days at Equitas Small Finance Bank as Monday to Saturday. 50% employees reported the work timings at Equitas Small Finance Bank as Strict (9am - 6.30pm). Read more