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based on 549 Reviews

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Encore Capital Group Service Desk Specialist Reviews

Updated 16 May, 2022

Overall Rating

5.0/5

based on 1 review

Rating distribution

5

1 (100.0%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

5.0

Company culture

5.0

Job security

5.0

Salary

5.0

Work-life balance

5.0

Skill development

5.0

Promotions

5.0

Work satisfaction

Encore Capital Group is rated 5.0 out of 5 stars on AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wi ... Read more

Encore Capital Group is rated 5.0 out of 5 stars on AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

1 review found

Sort by: Popular

Service Desk Specialist in Gurgaon / Gurugram

Content Management (Print / Online / Electronic) Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 May 2022

Likes

Very very happy working with this organisation

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Maintained

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Salary Suggestion

My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?

Got a question about Encore Capital Group?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Associate in New Delhi

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Feb 2025

Likes

Salary - Good
Skill development - Good

Dislikes

Job security - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Software Engineer in Gurgaon / Gurugram

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Nov 2023

Likes

Company policies are good.

Salary - Good
Job security - Good
Work-life balance - Good

Dislikes

Depending on whose team you are in decides work life balance.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

System Engineer in Gurgaon / Gurugram

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Dec 2022

Likes

Work culture and office premises

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Promotion Salary appraisals

Work Details

Work policy: 1 day per week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Desktop Support Engineer in Gurgaon / Gurugram

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2024

Likes

Awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad good good good

Work Details

Work policy: 1 day office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Devops Engineer in Gurgaon / Gurugram

Contractual

·

DevOps Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2023

Likes

Recommend to work here

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Their are showing some partiality with contractual

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Software Engineer (working remotely)

Part Time

·

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jan 2023

Likes

Engineering top class

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No money

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Software Engineer in Gurgaon / Gurugram

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 May 2022

Likes

Apart from permanent wfh rest is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not provided permanent wfh

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

System Engineer in Gurgaon / Gurugram

Information Technology Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Mar 2021

Likes

Best facilities provider company, best food, cab, zym, gifts, compensation, claims, bonus. Employee caring company. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary is decent but career growth is slow. Not giving night shift claims and public holidays claims to employees who are working in 24*7 environment

Work Details

Overall the work life is Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Gurgaon / Gurugram

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2021

Likes

This is the best experience of mine as a employee where i used to hear about salary deduction and layoff my company encore is proving full support not deducting single rupees but giving extra money of electricity/Wifi bills. They also providing funds for table and chair. I like to thanks God for giving me chance to be in a company where company not only looking for profit and cost cutting but also looking for trust earning....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing and I don't thing even any single employee can dislike this company.

Work Details

Very balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Apr 2019

Likes

The best thing about encore is its employees who are working hard to earn their living because of excessive unemployment around the country. The best part is Encore don't value it.

Dislikes

Terribly worst management. HRs are least bothered about your issues. No Growth. Management create unnecessary pressure and work load. Very high target expectations. Managers manipulate associate to deliver more than their caliber and they don't even get paid well. Incentive slabs have been lowered down a lot and in return unnecessary workload has been imposed on employees.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

The job is really hectic. No standard protocols.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Encore Capital Group Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Accounts Manager in New Delhi

Full Time

·

Collection Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 10 Feb 2025

Likes

The only thing you will like in encore is every thing seems too true to be positive.

Company culture - Good

Dislikes

Basic Salary is low and salary is fixed no matter you are fresher or experienced. People says encore is famous for unlimited incentive wait untill you see ground reality 8-9 years ago people use to make good money. Forget about weekend the organisation doesn't gives you a weekends off except some work group & back office so there goes Your work life balance. Job Security hello Encore is an organisation which is famous for their ATL (Asked To Leave) policy you made a mistake your performance is low company politely tells you to get out by ATL, if you are short tempered person encore is not for you trust me they ATL you like anything. Encore does provide IJP's based on 18 months or 24 months in organisation the candidate shouldn't be on disciplinary actions or PIP for last 6 months before applying and have made 24 or 18 months into organisation, Encore gives IJP in various departments, again it depends on your overall performance and score card. What is most frustrating is even if you become a manager you still have to work on weekends. In all in all if you want to be in encore perform well they don't entertain jokers or time-passer...Read More

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Accounts Manager in Gurgaon / Gurugram

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 28 Nov 2024

Likes

Overall great learning experience and training program is one of the best.

Skill development - Excellent

Dislikes

Deduction in incentives and less appraisal and management difficult to listen to the concern once you have given 5 years to the company and no extra income for overtime only incentives if you’re lucky .

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Resident Expert in New Delhi

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2024

Likes

Equality no matter who is on lowest designation or higher rules are same without any biases and favouritism.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Internal joining processes are so tough si that a person can take 10-13 years to be promoted.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Accounts Manager in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2025

Likes

Great company culture

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salaries should be increased

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CCE in New Delhi

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 15 Feb 2025

Likes

Managers

Dislikes

Policies and salary are worst

Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Accounts Manager in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Accounts Manager in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Assistant Vice President in New Delhi

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Corporate culture

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth is very slow at senior levels

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Accounts Manager in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Feb 2025

Likes

Good Culture

Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Politics is a big problem

Salary - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Business Analyst and Product Owner in Gurgaon / Gurugram

Full Time

·

Product Management - Technology Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jan 2025

Likes

nothing to share

Dislikes

everything related to company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

More about working at Encore Capital Group

#3 Best Mid-Sized Financial Services Company - 2021

HQ - San Diego, California, United States (USA)
IT Services & Consulting
1k-5k Employees (India)

People also ask about Encore Capital Group's Service Desk Specialists

How is Encore Capital Group to work for?

Encore Capital Group is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox. Encore Capital Group is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Encore Capital Group read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Encore Capital Group?

According to AmbitionBox ratings, Encore Capital Group employees rate its salary and benefits as 5.0 out of 5. You can know more about Encore Capital Group Salaries at AmbitionBox

How is the work culture at Encore Capital Group?

Work culture is rated 5.0 at Encore Capital Group by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Encore Capital Group. Read detailed reviews by employees of Encore Capital Group on AmbitionBox.

Tell us how to improve this page.

Encore Capital Group Reviews by Designations

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Encore Capital Group Process Associate Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Encore Capital Group review submitted by Encore Capital Group employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Encore Capital Group is the right company for you. ... Read more

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Encore Capital Group Service Desk Specialist Reviews

Encore Capital Group Service Desk Specialist Salary

based on 4 salaries

₹5.2 L/yr - ₹5.8 L/yr

At par with the average Service Desk Specialist Salary in India

View more details

Employee Benefits for Encore Capital Group Service Desk Specialist

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

1 total response

Office gym

1 total response

+2 more benefits

Compare Encore Capital Group with

Clix Capital Services

3.7

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Edelweiss

3.9

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Bajaj Finserv

4.0

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Aditya Birla Capital

3.9

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