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Engaged Employer

eClerx

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3.3

based on 5.1k Reviews

Video summary

Filter reviews by

eClerx Customer Service Executive Pune Reviews

Updated 10 Jan, 2025

Overall Rating

2.6/5

based on 8 reviews

Rating distribution

1 (16.7%)

2 (33.3%)

1 (16.7%)

0 (0%)

2 (33.3%)

Category Ratings

2.7

Skill development

2.5

Salary

2.5

Promotions

2.3

Job security

2.1

Work-life balance

1.9

Work satisfaction

1.8

Company culture

What employees say about eClerx?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Strict (5.30pm - 2.30am)

53% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

3 reviews

2.8

Rated by Men

3 reviews

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8 reviews found

Sort by: Popular

Customer Service Executive in Pune

Full Time

Corporate Communication Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Jan 2025

Likes

Nothing

Dislikes

No management, no leaves according to employees , salary is inconsistent even we are avaliable for all days.

Salary - Bad
Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Executive in Pune

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2024

Likes

Worst company ever.

Dislikes

Work culture

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Jul 2023

Likes

Good for freshers.

Dislikes

Changed shift time frequently

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

Best company, job security, and HR is very polite and helpful.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good.

Work Details

It was Amazing working in this organization.

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Pune

Customer Retention Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Apr 2022

Likes

Good insensitive

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Billing Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2022

Likes

Skills can be developed efficiently

Skill development - Excellent
Job security - Excellent

Dislikes

Everything about management

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work life is not stable no career growth

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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eClerx Customer Service Executive Reviews by Locations

eClerx Customer Service Executive Chandigarh Reviews

eClerx Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 eClerx reviews submitted by eClerx employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if eClerx is the right company for you. 60% of employees reported the working d...Read more