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a senior assistant
1w
Position: Customer Service Representative
Company: E-Solutions IT Services Pvt Ltd
Location: Mumbai, India
Experience: 2 to 3 years
Job Summary:
We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.
Key Responsibilities:
• Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including operations and sales, to ensure smooth service delivery.
• Keep accurate records of customer interactions and transactions in the CRM system.
• Manage shipment-related queries, provide updates, and address complaints promptly.
Please visit below google form and apply directly or submit resume :
http://nauk.in/Goe9Dhx0
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How is e-Solutions to work for?
e-Solutions is rated 1.5 out of 5, based on 3 reviews by employees on AmbitionBox.
e-Solutions is known for Work-life balance which is rated at the top and given a rating of 1.4. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at e-Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at e-Solutions?
According to AmbitionBox ratings, e-Solutions employees rate its salary and benefits as 1.2 out of 5. You can know more about e-Solutions Salaries at AmbitionBox
How is the work culture at e-Solutions?
Work culture is rated 1.2 at e-Solutions by 3 employees. While job security is rated 1.0 and work-life balance is rated 1.4 at e-Solutions. Read detailed reviews by employees of e-Solutions on AmbitionBox.
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