Position: Customer Service Representative

Company: E-Solutions IT Services Pvt Ltd Location: Mumbai, India Experience: 2 to 3 years Job Summary: We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction. Key Responsibilities: • Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently. • Collaborate with internal teams, including operations and sales, to ensure smooth service delivery. • Keep accurate records of customer interactions and transactions in the CRM system. • Manage shipment-related queries, provide updates, and address complaints promptly. Please visit below google form and apply directly or submit resume : http://nauk.in/Goe9Dhx0

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