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DXC Technology
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Filter reviews by DXC Technology Senior Technical Support Associate Reviews
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2 reviews found
Senior Technical Support Associate (working remotely)
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Just one thing ,only few people are genuinely good and will try to make your life at work easier
Dislikes
Management is worse Partial managers Worst managers Worst policies for promotions , it doesn't depend on how you work , it depends on how your links work Very less salary compared to work they want from each employee I would never recommend anyone to dxc
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Technical Support Associate in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Good for freshers.
Dislikes
Worst experience in terms of salary hike there will be no annual increment or appraisal and no career growth. Work pressure will increase but salary won't.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Poor
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
What people are saying about DXC Technology
Similar Designation Reviews
Analyst in Noida (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
Dislikes
Company environment very poor, job security also poor, work satisfaction is Terrible .
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just Salary on time,
Dislikes
No increment, no bonus, no welcome kit, no Promotion, no appraisal & motivation for hard work., No work life balance they think associat is labour, no good money for overtime and extra time.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: Till the time it is WFH
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Hyderabad / Secunderabad (working remotely)
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Work-life balance
Likes
Salary is on time and permanent WFH. Work life balance is good. There are multiple projects for SAP. You will be recognized for your work done. You can upskill by L&D internally with Linkedin and Udemy.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No as such till now
Analyst in Noida
Full Time
US healthcare Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
The only good things is salary credit on time
- Work-life balance - Good
Dislikes
Office politics If you are working as a junior level no one will listen to you management and HR will always listen to Operation level person. If you raise your voice for anything they will target you and make difficult you way to survive in the organisation and ask you to leave
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Process Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance , Skill development
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Promotions delay
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
System Administrator in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
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Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Network Engineer in New Delhi (working remotely)
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Nice place for growing up
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing for dislikes
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Pune
Full Time
IT Consulting Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
No comments
- Work-life balance - Good
Dislikes
No job security and no transparency
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other DXC Technology Reviews
Infrastructure Analyst in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) Free access to Udemy and LinkedIn Learning 2) Company gives vouchers to apply for external certification exams like Azure, Microsoft, ITIL etc. However, you can apply for them only after 6 months from the day you hit the production floor. 3) Cool managers, totally DEPENDS on the account that you're assigned to. 4) No "bond" on employment. 5) Training period is "fun" - basically you are taught 5th grade English, phonetics and basic troubleshooting steps initially and then those specific to your account. 6) Salary Hike received for analysts in December 2024. Percentages varied but all got Rs 4 LPA as final salary....Read More
Dislikes
1) Job post was previously known as "Technical Support Engineer". Worldwide company restructuring renamed it to Infrastructure Analyst. Depending on your tenurity and skills, you will be doing varied forms of work, most of the time meaningful and challenging 2) No, you don't completely work on Power BI, Tableau, SQL or other data analysis tools. This is purely a tech support role. You may work on these tools if you want to but it is not a requirement. 3) HRs, Managers, TLs and SMEs in some accounts are basically not good. I have observed and heard from colleagues regarding manipulative and unfair treatment towards some freshers and very few existing employees. Biases and favouritism exist, depending on account and teams, but I guess that is in any company. 4) EXTREME MICROMANAGEMENT :- Your every break and every aux is monitored by TLs, SMEs and few managers. Some accounts also have a "Queue Manager" who's basic task is to shout out your name, tag you on teams, or on the production floor if you're exceeding a break/aux without any respect. 5) No breaks if lot of call flow. Depending on the account, DXC charges their client on per ticket basis. So, lot of calls = lot of tickets = lot of money for DXC. They want you on the floor 24X7. 6) NO Work from Home. Travel to office everyday. Depends on the account unless in extreme cases. 7) Frequent team huddles of 20-30 minute sessions after my logout time 8) Peanut salary with peanut appraisals. 9) Majorly 3 kinda of shifts, according to the account. They can start anywhere from 6 AM to 9 PM. Say goodbye to work life balance. 10) HR department is unsettling at times. The head blackmails some freshers into staying that have received better opportunities outside the company. Experienced joiners that know how corporate politics work counter this and manage to leave the company. 11) Typical Hypocritic Corporate TRAP - 90 days Notice Period - Need to serve 3 months of Notice Period of leaving. (But they want new comers to join within 15 days or less) You have to pay DXC 3 months of your basic salary if you want to leave ASAP. 12) Shifts change every 3 months. 13) They say promotions are available after 18 months of service. But depends on your performance. Unsure if it's real or just a "scam" to keep you. 14) Lunch breaks are severely regulated if there's a lot of call flow. There have been times where agents had their lunch break 2 hours before logging out. 15) In hand salary for freshers - Rs 25K per month and for experienced it is Rs 28K per month into your bank account. Night shift gets you additional Rs500/ night. So monthly another Rs 10,000 extra along with your salary into your bank account. Graveyard shift gets you Rs300/night. 16) Employee badge ID card does not show DXC company logo. All the best for loans. 17) Main reason DXC gives you certification exam vouchers is so that they can show their clients that the company has a lot of talented hires. It's basically to secure more lucrative contracts for the company. 19) IJPs only after 18 months. Still there are many who are in the same position for the past few years. 20) Management can be good or bad, depending on account 21) No holidays on government statutory holidays if your account desk runs 24/7. If you want a holiday, you have to take a planned leaves. Depending on the day and workload, you may even be asked to login on your holiday. 22) High chances that SMEs would be earning less or similar to the help desk agents. Also most SMEs are not actually "SMEs" on paper. It appears to be that they are being taken advantage of. 23) Extreme micro management in many cases for all agents. 24) Your views about a particular case are not valued unless if an agent has received a DSAT regarding the same. 25) Existing employees leave and new employees join every alternate month. Company fails to understand this decreases the efficiency of the account. However, like every other corporate business, they are only concerned with saving money by hiring new hires every year and apply for certain tax schemes where they can pay less to the govt. 26) Overall quite a depressive atmosphere for agents who take calls and are micromanaged in depth for every little thing. Company should be renamed to Depressive Xpert Corporation. The company owns you as long as you're in your working hours. 27) Management encourages you to misreport your working hours on Replicon, especially if you're working weekend shift. Shamelessness and weak labour laws does not stop the company from taking advantage. 28) Depending on accounts that mandate work from office, they may or maynot be strict on cab delays. Unpredictable Bangalore traffic and personal delays are not accounted or entertained. Immense pressure goes to transport department to ensure exact login time....Read More
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Infrastructure Analyst in Bangalore / Bengaluru (working remotely)
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I don't have any likes, it is just another corporate.
Dislikes
Freshers, kindly don't opt for any kind of job in dxc.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Infrastructure Analyst in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Accepted me without any experience. Thought every process of the job.
Dislikes
No flexibility No work life balance No promotion for 2 to 3 years No salary hike No appreciation, No gratitude So on
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Analyst 3 in Bangalore / Bengaluru (working remotely)
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
remote location, 5 day working,
- Skill development - Good
Dislikes
What I faced at DXC is total poor politics, and zero appreciation. Zero increment
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Infrastructure Analyst in Bangalore / Bengaluru
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
>>Two way cab (40km range in banglore) >>Wifi reimbursement >>Night shift allowance (500/- per day) >>Nice office (Huge park) >>Prayer rooms >>Isolated smoking areas (iykyk) >>Structured and organised management with little to no micromanagement
- Job security - Excellent
- Company culture - Good
Dislikes
>>Little to no work-life balance >>Around 12 hours in a day spent for work related stuff >>Better to run rapido than doing Helpdesk (more pay) >>Constrained breaks, need permission for loo breaks >>Doing night shifts will ruin your health >>Need to wait 30 minutes after logging out to move the cabs
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Executive Accountant in Bangalore / Bengaluru (working remotely)
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst work experience
Dislikes
Worst ever management, no respect for there workers treating their employees as a slave. Even if we work for 24 hours a day they are not satisfied, they expect 3 person work with an individual employee. Worst ever management ever.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
System Analyst in Mumbai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Unfortunately there is nothing to like for QA department and don't know about other departments.
Dislikes
Chaplusi. QA head is pessimistic person. QA head believes creating divide between Old and new joiners. QA head gives damki in calls. No any celebration but instead they ask you to give something to celebrate. QA head gives promotion to his chamchas only.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Senior SAP Analyst in New Delhi (working remotely)
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Work life balance.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Team should connect physicaly at office once in while . Office should be opend as not work from home is not good as social life cuttoff
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Bangalore / Bengaluru (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance. Work culture.
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salaries are very low as compared to Market median. Hike are too less.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Citrix Administrator in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some says it has better work life balance in other projects
Dislikes
My project is worse. No wfh or even hybrid. My dxc manager also in line with client not supporting team. Promotions are not given
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Minato,Tokyo, Japan
- IT Services & Consulting
- 10k-50k Employees (India)
- Public
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AmbitionBox has 2 DXC Technology reviews submitted by DXC Technology employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DXC Technology is the right company for you. ... Read more- Home >
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