Add office photos
Filter reviews by
Top Mentions
in Dr ITM Customer Success, Service & Operations Department Reviews
58 reviews found
Sort by:
Popular
Similar companies for Customer Success, Service & Operations Department
Get interview-ready with top interview questions
View all 7 questions
asked in
Customer Support Executive interview
Q4. What do you know about social media?
View answer (1) 
Q5. How to handle 10 center if your sitting is in one place ... read more
View answers (2) 
You are reading trusted reviews. Keep reading to find out more about
Dr ITM.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
Got a question about Dr ITM?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
People also ask about Dr ITM's Customer Success, Service & Operations Department
Is Dr ITM's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 149 employee reviews, it's clear that most employees have an average experience working at Dr ITM's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does Dr ITM's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Dr ITM's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 149 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Dr ITM's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Dr ITM's Customer Success, Service & Operations Department, click here.
How is the work culture at Dr ITM's Customer Success, Service & Operations Department?
Work culture at Dr ITM's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 149 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Dr ITM's Customer Success, Service & Operations Department, click here.
How is the job security at Dr ITM's Customer Success, Service & Operations Department?
Based on 149 reviews on AmbitionBox, Dr ITM's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Dr ITM's Customer Success, Service & Operations Department, click here.
Tell us how to improve this page.
- Home >
- Reviews >
- Dr ITM Reviews >
- Dr ITM Customer Success, Service & Operations Department Reviews Reviews
Gender Based Ratings at Dr ITM Customer Success, Service & Operations Department
based on 56 reviews
Rated by 13
Women
Rated by 43
Men
Working Days at Dr ITM Customer Success, Service & Operations Department
based on 58 reviews
Rotational Shift
68%
Monday to Saturday
26%
Monday to Friday
3%
Other
3%
Work Timings at Dr ITM Customer Success, Service & Operations Department
based on 58 reviews
Flexible timing
Strict (9am - 6pm)
Strict (11am - 8pm)
67%
8%
5%
20% employees reported other strict timings
Shift Timings at Dr ITM Customer Success, Service & Operations Department
based on 58 reviews
Day shift
Night shift
83%
17%
Business Travel at Dr ITM Customer Success, Service & Operations Department
based on 58 reviews
No travel
72%
Within city
19%
Within country
7%
International travel
2%
|
Team Lead
17
salaries
|  ₹2 L/yr - ₹4 L/yr |
|
Customer Care Executive
9
salaries
| ₹1.9 L/yr - ₹4 L/yr |
|
Assistant Manager
6
salaries
| ₹3.9 L/yr - ₹5 L/yr |
|
Senior Team Leader
4
salaries
| ₹2.8 L/yr - ₹4 L/yr |
|
Assistant Manager Operations
4
salaries
| ₹3.4 L/yr - ₹4 L/yr |
Explore more salaries
Cafeteria
2 total
responses
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
Stock options
0 total
responses
Compare Dr ITM with
Tech Mahindra
Compare
HCLTech
Compare
TCS
Compare
Wipro
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company