Concentrix Corporation Support Escalation Engineer Reviews
based on 4 reviews
Updated 26 Nov, 2019
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.9
Promotions/Appraisal
3.6
Job Security
3.5
Skill development
3.1
Company culture
2.2
Salary & Benefits
2.2
Work Satisfaction
2.1
Work-Life balance
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Support Escalation Engineer in
Bangalore / Bengaluru
Full Time
·
Technical Suport Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Mar 2018
Likes
I like the culture of Convergys.
Dislikes
Lot of things as follows:
Management
HR policies
Resignation policies for few processes
Transport people (30 min wait outside for cab and then wait for anither 10-20 min for all the caba to move, long pickups and long drops. It used to take 2.3hrs for me to reach home.)
Food in Canteen is trrrible.
People are very good at politics.People judge you for something without knowing the story. They can move you to different process.
Pathetic people.
Lot of deductions in Salary.
You are treated like a weight on company during your resignation and people try to make you get terminated and find reasons to put you in trouble or make you to beg them for forgiveness and scare you....Read More
Work Details
Pathetic...not at all entertaining. Only take calls and work not allowed to talk in regional language not allowed to catry phone not allowed to go meet your friends from different process. Not allowed to take breaks together.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Support Escalation Engineer in
Pune
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 26 Nov 2019
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
Support Escalation Engineer in
Bangalore / Bengaluru
Business Process Quality Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2018
Likes
Career growth is good
Dislikes
They do not know how to treat their employees and management is pathetic
Work Details
It was hectic
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Support Escalation Engineer in
Bangalore / Bengaluru
Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Jun 2019
Likes
Good place to work
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Similar Designation Reviews
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Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 15 Sep 2024
Likes
Good for beginners, they are providing work from home and hybrid system based on clients.
Salary issue is not there.
Dislikes
It's resources management company and job security is not good. For high salary person i don't recommend this organisation.
Deduction and Insurance are very costly compared to other organisations
No learning resources from external except that Udemy.
Don't join this organisation if you are Flutter Developer because they have small limited clients.
Senior Software Engineer in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2024
Likes
Nothing.. just that you will get your salary.. that’s it’s
Dislikes
There is only one project Gemini.. which the chine team governs.. if they think you are not productive they will put you in pip.. and hence separation..
For small issues they will point it out and hence the escalation.
The manager and associate director and tech lead are nearly a puppet.. they won’t support you and more over to please china people they will speak against you.
The frame work they use is not openly and widely used and you should learn their way of coding else unnecessary comments and remarks.
No appraisal's. No appreciation.. 1 team party in last 3 years....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Pune
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2024
Likes
Skills improvement, internal jobs postings, career growth, skill growth, career plan for employees, salary package alignment as per projects l, work from home
Dislikes
Company culture, strict working hours
Work Details
Work policy:
5 days a week only go for a client meet or when you like to office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Escalation Engineer in
New Delhi
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2024
Likes
There’s nothing to like..
Dislikes
Work culture… management…
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2024
Likes
HR
Dislikes
work culture, promotion, leadership
Work Details
Work days: Monday to Friday
(Strict Timings)
IT Analyst in
New Delhi
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Nothing likable in the company..unless you are just dying to join any company.
Dislikes
Every thing is terrible here work culture, environment , salary , training , work satisfaction, job security , work life balance & appraisal all sucks.
Senior Technical Lead in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Culture and Enviornment more over security for job
Dislikes
The performance is based on customer satisfaction which is not good
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 05 Dec 2024
Likes
No likes
Dislikes
Working culture there is no work life balance
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Almost nothing. It's toxic work culture.
Dislikes
Toxic work culture.
Work Details
Work days: Rotational Shift
(Strict Timings)
Softwaretest Engineer in
Gurgaon / Gurugram
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Dec 2024
Likes
Environment
Dislikes
Appraisal and promotion is slow
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Concentrix Corporation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Chandigarh
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution
Dislikes
Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Content Management (Print / Online / Electronic) Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Dec 2024
Likes
If we work hard definitely the results will same as what we expect
Dislikes
I know no one will says that we are satisfied with the salary increments but genuinely same like wipro we have to kill our self after seeing hike letter
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Advisor in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2024
Likes
No training provided and simple for no reason they pressurised people to go in PIP.
Dislikes
No training provided management are very sarcastic and they pressure people to go to PIP
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Supervisor Trainee in
Gurgaon / Gurugram
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Job security
Environment
Brand
Dislikes
Low Salary as per market standards
After 9A career level promotion takes 4-5 years
No appreciation
No rewards
No incentives
No Overtime
No recognition
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Executive Operations in
New Delhi
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Leave few things the company is good for freshers and if you want to stay in one company for long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.
Dislikes
Politics ... Too much politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
B.P.O in
Bhubaneswar
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
*Competitive pay*: Concentrix offers competitive salaries and benefits packages.
*Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth.
*Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment.
*Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More
Dislikes
For me as per now there is no point to dislike concentrix
Operations Associate in
Gurgaon / Gurugram
Full Time
·
Health Informatics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Once in starting process is good after that become complex and hard but some teams are good and supportive while some are not
Dislikes
Office politics are a lot there and if you think you will do hard work and get promotion or any little favor from the Your Team Leader / Manager forget it .it decides on Saturday night who will be there and a lot so without senior chatukartia not possible
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Subject Matter Expert Analyst in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Some leaders are skillful and identifies right talent for promotion
Dislikes
1.Politics by cheap Team leaders
2.No HR engagement activities
3.No Team outings
4.pathetic work life balance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Operations Representative in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Except google free food nothing was good .... they were not even allowing us to eat peacefully.
Dislikes
Horrible work environment... they are treating their employee's like a school students such a worst culture , worst politics literally they(mainly one of the OM ill not her name but she is very rude i never saw her giving respect to the people who r in below position than her ... many employees are leaving the company just because of her) are seeing us as a maids and no growth no salary hikes i worked there for 2years but i got only 1200rs(600rs per year) hike for 2 years not only me everyone is getting the same hike and coming to OT's they will always irritate us to extend our shift and asking us to work on our off's without paying extra.....Simply they made us to work more to earn very less.... please don't join in this organization u will definitely feel regret...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Dec 2024
Likes
It was great working there and had a great team
Dislikes
The only problem was it used to be completely night shift with no holidays and had to compulsory work on weekends
People also ask about Concentrix Corporation's Support Escalation Engineers
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.7 out of 5, based on 4 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Career growth which is rated at the top and given a rating of 3.9. However, Work-Life balance is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 2.2 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.1 at Concentrix Corporation by 4 employees. While job security is rated 3.6 and work-life balance is rated 2.1 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.