Diligent Customer Support Specialist Reviews

Likes

There are lot of opportunities to work on new tech stack. Ideas from the team members are heard. Work culture is generally good in terms of work life balance, facilities, people around. Appraisals and promotions are fair. There is a lot of focus on learning alongside the work. This enables individuals to groom and feel confident about working with variety of work.

Dislikes

Few areas of improvement include proper planning on the roadmap.

Work Details

Work policy: 50 % attendance for a month.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Diligent consistently stays ahead of the curve by embracing new technologies and innovative solutions. Big projects like Lift & Shift (Migrating all products to AWS), Inclusion of AI and One Diligent platform are few examples. The work culture at Diligent is incredibly supportive and inclusive. The management genuinely cares about employee well-being, offering a range of benefits including flexible work hours, food, remote work options, and comprehensive health plans. Diligent offers competitive salaries....Read More

Dislikes

Some of the departments are newly formed/recruited and may take some more time to work effectively.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Happy to always contribute and great collaborations across the teams. I love to work with Diligent which provides me healthy work life balanced environment with lots of perks and benefits. I love the work culture and the work environment, it's very employee friendly and collaborative.

Dislikes

Nothing I can think of.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Nothing

Dislikes

I had interviews with Diligent. Interviewers are just terrible, they just memorise a single approach and expect the candidate to tell only that approach, not open to new ideas/approaches for solving a problem even if it's more optimised. Honestly this was the worst interview I ever had till date.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

AWS exposure is the only positive.

Dislikes

There are no formal KTs and blaming new joinees without training them on the product is rampant.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture, team bonding

Dislikes

Salary increment is not that good. Hike is very less.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazing company with good career growth opportunities. If you are passionate and love what you do, this is the place for you

Dislikes

None

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good Salary and benefits

Dislikes

Chaotic work culture, no process, Managers are like puppets running around like headless chickens. No direction, no vision on what they want to build, how they want to do it.