Concentrix Corporation Customer Service Agent Reviews
based on 40 reviews
Updated 21 Dec, 2023
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.9
Job Security
3.9
Company culture
3.7
Skill development
3.6
Work-Life balance
3.6
Salary & Benefits
3.6
Work Satisfaction
3.1
Promotions/Appraisal
Concentrix Corporation is rated
3.8 out of 5 stars on
AmbitionBox, based on 40 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.8 out of 5 stars on
AmbitionBox, based on 40 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Service Agent Reviews
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40 reviews found
Sort by:
Popular
Customer Service Agent
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 May 2019
Likes
The work environment is good , but the management of company is not as good as other companies...There are lots of issues involved in week off preferences.. Salary incriminates very slowly and also on not time..
Customer Service Agent in
Ranchi
Full Time
·
Amazon Process Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 May 2021
Likes
If you are planned for getting good communication skills and corporate culture. This is the best company apart from any other BPO.
I would have loved to work forever in this company if it would have paid a little more.
Rest of the things are awesome. Loved working with Concentrix.
Dislikes
Just the payment and some supervisor's way of feeding the outcomes.
Work Details
Work life totally depends on the mindset you choose before joining.
So have a good mindset and join .. you will have an awesome experience throughout.
Work timings: Strict Timings
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
No growth. All false promises. All liars working at the top. Spread racism and hatred towards the employees. Only the boot lickers gets promoted. Inhuman targets with rude behaviour of the management. The management works like the North Korean government. I would request the young students that it's better you die out of hunger but don't enter concentrix Kolkata location. Never. Your sole will rott in hell if you do so. Your ancestors will not get piece if you enter concentrix Kolkata location...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Top Concentrix Corporation Customer Service Agent Interview Questions
Very horrible company to work in.
Not at all employee Centric.
No consideration for the employee. Even in case of health issues and family demise, you are expected to come and work.
Management treats you as servants.
No Positivity.
Work Details
Work life was average as the job profile wasn't that interesting.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Agent in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2023
Likes
One of the best organization to work with..
Dislikes
Nothing that i can remember..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Gurgaon / Gurugram
Full Time
·
Employee Relations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Jun 2022
Likes
Nothing. No hr no policies everything is in hand of manager.
Dislikes
No respect for females. Saw team leaders manager talking shouting abusive language used on floor
Work Details
No medical room . If one get sick no place to go
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Bangalore Rural
Full Time
·
Call Center Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 12 Mar 2021
Likes
One thing I like about cnx is they give job security
Dislikes
more over there should be free snacks or one time free meal from the management and there is no fun at workplace .no fun activities
Work Details
The process is not good I was ill I was not able to get up but still the management doesn't understand and ask us to come and work .for my exam's preparation I am asking them but no one is ready to give even they are not changing shift as well
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Concentrix Corporation.
Concentrix is a good place to work everything is good except salary if you are looking for stability than surely cnx is amazing.
Dislikes
Salary package,transport window
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Agent in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Mar 2020
Likes
Work and Environmental nature
Dislikes
Salary
Work Details
Good Work with Best Experience.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Agent in
Visakhapatnam
Full Time
·
Engineering & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2019
Likes
Best place to work
Dislikes
NA
Work Details
Excellent
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Agent (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Very good paltrorm for freshers
Dislikes
Nothing
Customer Service Agent in
IT park
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Mar 2023
Likes
Organization does not hold ur money this is good part but ssp and OT can be holded without any reason for 4-5 months. You must be aware urself otherwise no one will help u
Dislikes
Higher management is pathetic they directly misbehave with advisors. Only favourites are promoted. No matter how good u r at work u must be doing buttering and there is no place for honest work.
Work Details
Work policy:
Rotational shift as per requirement of client
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Udyog vihar phase 1
Sp infocity Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Oct 2022
Likes
You can earn a gud amount of incentives here + if you are a fresher then this company would be really great to start your career. Only 5 days working + there are so many process which are providing work from home + systems from office.
Dislikes
Working hours is 9.5 + sometimes the work load sucks
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Agent in
Kolkata
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 May 2022
Likes
I personally had a good experience with concentrix, specially in the time of pandemic. But career growth is little slow, otherwise work culture is good. Best wishes for Concentrix.
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Visakhapatnam
Hdfc life insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Apr 2022
Likes
It helps a lot foe every individual through work base.
Dislikes
Its too long to get promotions or to update the level
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Agent in
Visakhapatnam
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2021
Likes
Work culture
Dislikes
If a person is working in one role for atleast one year ,there is no growth or change in role
. Getting the experience in other processes is also very important for a growth of an individual.
Work Details
Work timings: Strict Timings
Customer Service Agent in
Kolkata
Cesc Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jan 2022
Likes
Hopeless
Dislikes
Politics
Work Details
Very bad
Work days: Rotational Shift
(Flexible Timings)
Customer Service Agent in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2021
Likes
Bestttttt
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Customer Service Agent in
Visakhapatnam
Financial Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2020
Likes
I really enjoyed being a part of concentrix as it is well secured working in Cnx, it had friendly surrounding,salary was received punctually,and various facilities are given to us when being part of Cnx also they provide security to each and every customer agent no matter any issue faced by an individual. Best part of Cnx is your job would secured if you join here.
Dislikes
To be honest I tried my best to stay there for a longer period of time at first the process I was selected for I couldn't be selected as for my hindi language wasn't fluent and then sent for other process to get interviewd i was again rejected for my hindi language then I was trained for non voice process where I gave my best in clearing my mock unfortunately among those 5 members who sat to clear the mock amoung them again it was only me who didn't turn up clearing it but it wasnt my fault coz each and everyone was helped by the trainer in clearing the mock after the trainers correction then only the mock was forwarded to the interviewer as it was told to us but if this was there then offcouse I would think I was failed to clear my mock tensionally and no one could say out here that I had my hindi language issue coz this wasn't a voice process rather a non voice process. Which was saddening and disappointing to me and I was asked to resign from the company, and it was really tough for me after that coz soon no one would get a job elsewhere that too in this lockdown,many were asked to resign in this lock down but I personally faced this kinda issue so I have mentioned it on my feedback....Read More
Work Details
It was a good experience so far till 6months until I was asked to resign in this lock down.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Concentrix Corporation's Customer Service Agents
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.8 out of 5, based on 40 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.6 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.9 at Concentrix Corporation by 40 employees. While job security is rated 3.9 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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Concentrix Corporation Customer Service Agent Reviews by Locations