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3.8

based on 25k Reviews

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Concentrix Corporation Customer Service Agent Reviews

based on 40 reviews
Updated 21 Dec, 2023

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.9

Company culture

3.7

Skill development

3.6

Work-Life balance

3.6

Salary & Benefits

3.6

Work Satisfaction

3.1

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Agent Reviews

40 reviews found

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Top Concentrix Corporation Customer Service Agent Interview Questions

Q1. Tell me about online shopping and teleperformance, covi ... read more
View answer (1)
Q2. Tell me about international process questions?
View answer (1)
Q3. Role play between customer and agent of a post office ( ... read more
View answer (1)
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People also ask about Concentrix Corporation's Customer Service Agents

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.8 out of 5, based on 40 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.6 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.9 at Concentrix Corporation by 40 employees. While job security is rated 3.9 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.

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Gender Based Ratings for Concentrix Corporation Customer Service Agent

based on 35 reviews
4.4
Rated by 20 Women

Rated 4.5 for Job Security and 4.4 for Company Culture

women
3.3
Rated by 15 Men

Rated 3.4 for Job Security and 3.3 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Agent

based on 40 reviews
Rotational Shift
55%
Monday to Friday
23%
Monday to Saturday
19%
Other
3%

Work Timings for Concentrix Corporation Customer Service Agent

based on 40 reviews
Flexible timing
Strict (9am - 6pm)
Strict (11.30am - 10.30pm)
69%
8%
4%
19% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Agent

based on 40 reviews
Day shift
100%

Business Travel for Concentrix Corporation Customer Service Agent

based on 40 reviews
No travel
70%
Within city
18%
Within the city
4%
Within country
4%
Within the country
4%
Concentrix Corporation Customer Service Agent Salary
based on 141 salaries
₹1.1 L/yr - ₹5 L/yr
8% less than the average Customer Service Agent Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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