Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

i

Concentrix Corporation

Compare

based on 24.9k Reviews

Filter reviews by

Concentrix Corporation Customer Support Associate Reviews

based on 78 reviews

Updated 24 Oct, 2024

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.8

Company culture

3.4

Work Satisfaction

3.4

Work-Life balance

3.4

Skill development

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Support Associate Reviews

78 reviews found

Sort by: Popular

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 Aug 2023

Likes

Salary and perks are good as compared to other BPOs. Job security and work life balance are also plus point

Dislikes

Not a lot to learn, work culture is good but in the end, BPOs are all the same if you are dealing with customers.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Pune

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Oct 2024

Likes

Nothing

Dislikes

Everything is disliked, it's like working forcely

Work Details

Work days: Rotational Shift (Strict Timings)

What people are saying about Concentrix Corporation

View All

a senior manager

Want to switch to MNC...need help

Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3. Can anybody help me getting a job in company like Genpact, concentrix etc.

Got a question about Concentrix Corporation?

Ask anonymously on communities.

Similar companies

View All

Teleperformance Reviews

3.9

• 27.1k Reviews

Foundever Reviews

3.6

• 1.8k Reviews

3.7

• 47.3k Reviews

Genpact Reviews

3.9

• 29.7k Reviews

Tech Mahindra Reviews

3.6

• 33k Reviews

HCLTech Reviews

3.6

• 33.6k Reviews

3.7

• 84k Reviews

Infosys Reviews

3.7

• 36.3k Reviews

Accenture Reviews

3.9

• 52.4k Reviews

4.1

• 21.1k Reviews

View More

Customer Support Associate in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Sep 2024

Likes

It provides you WFH after a few months which is quite comfortable.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Jul 2024

Likes

Excellent workplace cooperative employees and understanding managers.

Dislikes

Machine tea wasn't that good.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Support Associate in New Delhi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jun 2024

Likes

Work environment.

Dislikes

They started giving one side cab.

Customer Support Associate in New Delhi

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Jun 2024

Likes

Work culture Environment Employee's

Dislikes

Increment's Less payout Slow growth

Customer Support Associate in New Delhi

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 May 2024

Likes

Supportive management and very good ambience.

Dislikes

There is nothing to dislike about the organisation.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Support Associate in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 22 Dec 2023

Likes

Not applicable . . .

Dislikes

Not applicable . . .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Oct 2023

Likes

Cafeteria.

Dislikes

I work for comcast process in concentrix and the senior management is very poor specially the managers and they deduct the salary without any reason and they deduct travel allowance as well, they will force you to do overtime and sales, we are hire for chat process not for hard sales and they force us to do hard sales otherwise we will put you on pip or fired you and we are feeling helpless because they run their own management where junior employees are working like MAJDOOR and that's why I give my resignation...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Pune

Full Time

·

Audit & Control Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 11 Dec 2023

Likes

Nothing to like

Dislikes

Everything to dislike.... PPL are cheap and boring....

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 28 Oct 2023

Likes

Concentrix has Job security and your life would be smooth here.

Dislikes

They don't have salary upto the mark with no promotions. Internal office politics.

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 06 Oct 2023

Likes

I mostly likes working and friendly environment

Dislikes

Sometimes properly support is not available

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 01 Dec 2023

Likes

It's a good organisation for the starting career in MNC company

Dislikes

They can change any time your LOB and if we request them to not to move so they don't listen anything

Customer Support Associate in New Delhi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 18 Dec 2023

Likes

This company best. It's nit concentrix It's employee centrix

Dislikes

So far so good

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Jul 2023

Likes

Not too much work pressure and supportive team management.

Dislikes

Dissatisfaction regarding salary, work environment and transportation system.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 May 2023

Likes

👍 I like it's job security most If u r working here than it could be considered as government job because the facility and benefits u will get over here is quite like government job.

Dislikes

The strictness.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Kolkata

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 13 Nov 2023

Likes

On time salary

Dislikes

Work culture, office politics, No proper training

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 19 Jul 2023

Likes

Job security and work culture

Dislikes

Salary and incentives are not up to the mark

Work Details

Work policy: Depends upon the process

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 08 Jun 2023

Likes

Work pressure is low when target is less

Dislikes

When target is more work pressure is very high if we complete our target then only we should logout

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Visakhapatnam

Full Time

·

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 01 Aug 2023

Likes

The good part is that it's very friendly and the workplace is amazing . I feel like it's family company.

Dislikes

Probably I would dislike. That will be the break time because it will take a lot of time to finish their lunch peacefully

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

People also ask about Concentrix Corporation's Customer Support Associates

How is Concentrix Corporation to work for?

Concentrix Corporation is rated 3.9 out of 5, based on 78 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Concentrix Corporation?

According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.3 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox

How is the work culture at Concentrix Corporation?

Work culture is rated 3.8 at Concentrix Corporation by 78 employees. While job security is rated 3.9 and work-life balance is rated 3.4 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.

Tell us how to improve this page.

Concentrix Corporation Customer Support Associate Reviews by Locations

Concentrix Corporation Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 78 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more

Home >
Reviews >
Concentrix Corporation Reviews >
Concentrix Corporation Customer Support Associate Reviews

Gender Based Ratings for Concentrix Corporation Customer Support Associate

based on 76 reviews

Rated 4.4 for Job Security and 3.9 for Company Culture

Rated 3.8 for Company Culture and 3.8 for Job Security

Working Days for Concentrix Corporation Customer Support Associate

based on 78 reviews

Rotational Shift

70%

Monday to Saturday

16%

Monday to Friday

14%

Work Timings for Concentrix Corporation Customer Support Associate

based on 78 reviews

Flexible timing

Strict (9am - 6pm)

Strict (9.30pm - 7pm)

48%

8%

3%

41% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Support Associate

based on 78 reviews

Day shift

Night shift

68%

32%

Business Travel for Concentrix Corporation Customer Support Associate

based on 78 reviews

No travel

58%

Within city

27%

Within country

11%

International travel

4%

Concentrix Corporation Customer Support Associate Salary

based on 257 salaries

₹1.4 L/yr - ₹5 L/yr

8% more than the average Customer Support Associate Salary in India

View more details

Employee Benefits for Concentrix Corporation Customer Support Associate

Office cab/shuttle

2 total responses

Free meal

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

Teleperformance

3.9

Compare

Foundever

3.6

Compare

Wipro

3.7

Compare

Genpact

3.9

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company