Concentrix Corporation Customer Care Agent Reviews

Likes

*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More

Dislikes

For me as per now there is no point to dislike concentrix

Likes

I like almost everything

Dislikes

the management in my process is weird and they have a mindset of prediction .they count things on prediction not related to work and performance .. Pathetic management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only job security

Dislikes

Except job security.. everything is worst and there is specific Team leader (Bhirgu Gautam) is worst leader no humanity zero team bond ...not able to understand employee sentiment Sitting - sp infocity udhyog vihar phase 1 Process whleez

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Your job is secure in most of the process. Also it is good option to start the career but one should switch after 1 year of experience because salary hike is negligible.

Dislikes

Promotions are good but your manager can deny to release you. Salaries are not good. My manager tries to run it like a domestic BPO and behaves like we are nothing. He forgets we are also at Sr. QA level. Such poor management.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is very high until and unless you're doing something with very high severity they will not throw you out of the company. They keep their employees with themselves. Work culture is extremely good and it's also depends upon your behaviour. Salary is also good with compare to the other companies.

Dislikes

They are very stick to the rules.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary on time Location good Facilities are good

Dislikes

Very low salary No appraisal and promotion for tanure employee Tanure employee get less salary in comparison to new hire employee having only one or less than year experience I wasted everything at this company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like concentrix , concentrix is the best organization who can start the carrier and the work life balance is best, job security is more than government and secure jobs.

Dislikes

Poor salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

TOTALLY PATHETIC BASICALLY THE MANAGER ROUND OF WFM THERE IS A LADY NAME RIYA BASAK WHO IS FIRED FROM KOLKATA ORGANISATION SHE IS SO ARROGANCE AND HER BEHAVIOUR IS SO BAD

Dislikes

Manager behaviour is so bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No Pressure and Good Work Life Balance along with Good Care of Mental Well-being.

Dislikes

Low Salary, Many Conditions to Get Variables & Low to No Hike, No Promotions, Only One Way Cab.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Security ambience and some people are very supporting

Dislikes

Rachael the ops manager doesnt have humanity even if the employee is sick and crying or on the verge to die i would say they dont have empathy and they try and teach empathy . Very bad behaviour and i would say no standards or class either. Poor !

Likes

Gurgaon CNX is good but Noida CNX is the worst.

Dislikes

Concentrix is good but only for Gurgaon the process which is in Noida sector 127 is tha worst process of CNX the management is pathetic. I will never recommend to anyone.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary package is good

Dislikes

Mental torture Misbehave with employees, unprofessional behaviour Biasness Unstructured process Forcefully told employees to resign as there is no prediction about work in case of process windup No job security 0%

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company policies are good but mid level management hiring is poor in some processes which is making the company very toxic

Dislikes

Extreme biasness Lobbying for promotions Silent and forceful firing culture Inhuman expectations Poor management in everything- be it transport or cafeteria or operations or hygiene

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

toxic company refers to an organization where the work environment is harmful, stressful, and unhealthy for employees. It can manifest in various ways, such as:

Dislikes

Toxic Culture: A culture of backstabbing, gossip, or bullying, where collaboration is hindered, and morale is low.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is a very good organization and I have learnt a lot here. I started my career with Concentrix as a claim processing analyst in claim adjudication and now handling a an entire line of Business. Management are very supportive.

Dislikes

Nothing to Say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company has great work culture all are friendly and helping. I remember the days when I was in OJT to till production concentrix remain my second home.

Dislikes

There was deslike about concentrix where there are some politics. However our manager was very rude and manipulate us. She played mind games. WFH was allowed in concentrix but she never gave permission when she offered when I requested continue three months before she promised then rejected when the I drop mail that I lead HR she provided but for a month only. I felt very disappointed she never understood truly. I gave all my best to boost team performance and help our process. She always shouted when we ask for our rights. She complain regarding that in her life she faced challanges why you weren't?.The salary was not enough to support financial expectations. She never supported in that terms with appraisal even cnx provides that. If two week off was there or if the work hours was 7-8 it would be great to work with cnx in another process. As Now I'm not part of that process and team cnx but I'm happy looking forward to my career in new company....Read More