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Concentrix Corporation
Comparebased on 26k Reviews
Filter reviews by Concentrix Corporation Customer Care Agent Reviews
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3 reviews found
Customer Care Agent in Pune
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Don't join on contract basis u will regret, I repeat don't sing any contart on short period.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Do not sign any contract with company with short period, n take Ur salary with u after Ur not employed any more, u will not receive any further settlement from company.
Work Details
Good. Normally
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Agent in Bangalore / Bengaluru
BPO Department
Overall Rating
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Salary
Skill development
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Likes
I worked more than three companies. out off three Concentrix was the best place. They giving well support for our career growth
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No shift allowyance
Work Details
work depend upon time, process
Work days: Monday to Friday (Flexible Timings)
What people are saying about Concentrix Corporation
Customer Care Agent in Chandigarh
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary increment is based on 2 times in a year and also working culture was good
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Sometimes management plays
Work Details
Learning
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Quality Evaluator in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Nothing the environment was so bad they forced on a very unhealthy environment, shouting,back bitching,even the environment was so bad that it was like suffocating,and there was Ashwant who killed himself because of the so suffocating and arrogating environment of the same,seniors team leader Prachi and managers (Sameer Chada) and senior manager and the hr Sabha,and manish pandit,gautam, aarti,Prerna dutt and prerna dutta and more who made the life so miserable for the people who...Read More
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Quality Evaluator in Amritsar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work-life balance
Likes
Job Stability
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I got promoted as a QA then I got health issue when I came back I had too give interview for another process. I worked here for almost 5 years and I want to work forever in CONCENTRIX. But they are now offering interview to re-select again as a Quality Evaluator, and always says current we are not hiring for QA. They should hire me directly as I gave almost 5 years. I want to be a part of concentrix again. I request you to please give me another chance to work here without any interview....Read More
Senior Quality Analyst in Kolkata
Full Time
Customer Success Department
Overall Rating
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Salary
Skill development
Job security
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Likes
salary is good & based on your capabilities you will get promotion for sure..job security is the USP of Concentrix(Disclaimer- seriously Non-compliance will not entered).. you have ample amount of courses to develop your self..Management is good(may be the process client is not good hence sometime Management got slightly hash)
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Employee engagement are not happening perfectly
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Technical Support Associate in Bangalore / Bengaluru
Full Time
Other Department
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Skill development
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Likes
While working in concentrix you will learn how to handle pressure. Top notch training is provided.
- Job security - Excellent
Dislikes
Work culture is very poor. So much work pressure is there. Less Salary
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Training Quality Manager in Bangalore / Bengaluru
Full Time
Service Delivery Department
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Likes
Great Visionary from Top management… Great place to work .. Company which does many CSR activities with out any expectations.. Out standing help and support given to employees and Society in COVID. But very sad to say new Mid management is very bad not aligned with company culture.. No ethics No culture… their vision is to show power. Company failed to tech culture to the new directors .. especially people who joined after Covid.. Employees spend more then 10 years will definitely acknowledge my thoughts .. Otherwise amazing place to work with lots of learning and culture.....Read More
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
Dislikes
New Directors joined from out side..
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
B.P.O in Bhubaneswar
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
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Likes
*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
For me as per now there is no point to dislike concentrix
Team Lead Operations in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
I like almost everything
- Company culture - Good
Dislikes
the management in my process is weird and they have a mindset of prediction .they count things on prediction not related to work and performance .. Pathetic management
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead Operations in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Only job security
- Job security - Excellent
Dislikes
Except job security.. everything is worst and there is specific Team leader (Bhirgu Gautam) is worst leader no humanity zero team bond ...not able to understand employee sentiment Sitting - sp infocity udhyog vihar phase 1 Process whleez
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in New Delhi
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
Your job is secure in most of the process. Also it is good option to start the career but one should switch after 1 year of experience because salary hike is negligible.
- Job security - Good
Dislikes
Promotions are good but your manager can deny to release you. Salaries are not good. My manager tries to run it like a domestic BPO and behaves like we are nothing. He forgets we are also at Sr. QA level. Such poor management.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is very high until and unless you're doing something with very high severity they will not throw you out of the company. They keep their employees with themselves. Work culture is extremely good and it's also depends upon your behaviour. Salary is also good with compare to the other companies.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
They are very stick to the rules.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Other Concentrix Corporation Reviews
SME in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cnx providing very good package for the fresher I would recommend to join as a fresher. Job security at cnx is high level.
- Job security - Excellent
Dislikes
Cnx is not for those who want to get success or promotion by doing hard work. Cnx giving leverage to those who don't want to work. This type of culture making uncomfortable others who are working hard for the organisation. Also cnx treats both types of employees with same like salary or promotion. In the cnx 90% folks geeting prompted due to they don't have efficient folks who are eligible for that position. This type of culture will make the company hollow. Company needs to look for those who are working hard for them. Appraisal is very big concern there is no appraisal you will get only 4k-5k increment in your annual CTC only if you have 5 out of 5 rating....Read More
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Customer Support Executive in Ranchi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was very comfortable in part time work and they were paying pretty gd so only this I liked
- Company culture - Excellent
Dislikes
I hate insecurity of jobs here, they can kick you very conveniently as we their requirements
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salaries
- Skill development - Good
- Job security - Excellent
Dislikes
Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Processing Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst management ever only politics and unsuccessful strategies by TL and Managers. Worst Company ever. HR doesn't know her job. They kicked me out with planning.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Lead in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
What's admirable and likeable about this company is that it does not matter how much work you do, you will be treated and compensated as same as the person who sits on his desk doing absolutely nothing.
Dislikes
Upper management has no idea what they're doing and how to be prepared for upcoming changes in projects. The bond culture is ancient but it is still well alive in this company, when there is no investment in training the bonded employees.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Recruiter in Pune
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
The best thing about concentrix is salary credits on time
- Job security - Good
Dislikes
Appraisals & promotion happens very rare, concentrix prefers hiring external prospects with high salary package but they don't increase salaries of their tenure employee's.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
Job security
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Company culture
Work-life balance
Likes
They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.
- Salary - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel.
Advisor in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
N/A
- Skill development - Good
- Work-life balance - Good
Dislikes
A process was ramped down, so CNX arranged an interview for me in another process where I got selected. However, CNX still asked me to provide a reason. They conducted interviews multiple times, but none of the processes actually needed employees. The interviews were just a formality, and I was not given a joining in any process. I am not satisfied.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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Concentrix Corporation Reviews by Designations
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AmbitionBox has 3 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... Read more- Home >
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