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3.8

based on 25.3k Reviews

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Concentrix Corporation Customer Care Executive Reviews

based on 793 reviews
Updated 15 Jan, 2025

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Company culture

3.7

Work-Life balance

3.7

Skill development

3.7

Work Satisfaction

3.5

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Care Executive Reviews

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Top Concentrix Corporation Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. 1. If the customer had two queries at the same time,how did you handle the ... read more
View answers (9)
asked in Customer Care Executive interview
Q2. What will you do if the customer is talking to you inappropriately?
View answer (1)

Get interview-ready with top interview questions

View all 12 questions
asked in Customer Care Executive interview
Q3. What will you do if the customer is very rude?
View answer (1)
asked in Customer Care Executive interview
Q4. What do you know about concentrix
View answers (2)
asked in Customer Care Executive interview
Q5. Have can you solve customer theory
View answer (1)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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#4 Best Mega Company - 2021

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People also ask about Concentrix Corporation's Customer Care Executives

Is Concentrix Corporation a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 793 employee reviews, it's clear that most customer care executives have a positive experience working at Concentrix Corporation. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Care Executives well?
According to AmbitionBox reviews, Concentrix Corporation customer care executives rate their salary and benefits at 3.5 out of 5, based on 793 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer care executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer care executives, click here.
How is the work culture at Concentrix Corporation for Customer Care Executives?
Work culture at Concentrix Corporation for customer care executives is rated 4.0 out of 5 by 793 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation. To read reviews specifically about work culture at Concentrix Corporation for customer care executives, click here.
How is the job security at Concentrix Corporation for Customer Care Executives?
Based on 793 reviews on AmbitionBox, Concentrix Corporation's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer care executives, click here.
Is work from home available to Customer Care Executives at Concentrix Corporation?
According to AmbitionBox, 14% of Concentrix Corporation's customer care executives work from home permanently, 67% work from the office, and 19% follow a hybrid model, based on 27 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer care executives, click here.

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Concentrix Corporation Customer Care Executive Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 793 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 67% of employees reported the working days at Concentrix Corporation as Rotational Shift. 68% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Work Policy for Concentrix Corporation Customer Care Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 27 reviews in last 6 months

Work from office

Work from office

67%
Hybrid

Hybrid

19%

Other hybrid work policies

12%

2 days/week from office

7%

Permanent work from home

Permanent work from home

14%

Gender Based Ratings for Concentrix Corporation Customer Care Executive

based on 719 reviews
4.1
Rated by 310 Women

Rated 4.2 for Job Security and 4.1 for Company Culture

women
3.9
Rated by 409 Men

Rated 4.0 for Job Security and 3.9 for Company Culture

men

Working Days for Concentrix Corporation Customer Care Executive

based on 793 reviews
Rotational Shift
67%
Monday to Friday
14%
Monday to Saturday
12%
Other
6%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Care Executive

based on 793 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 7pm)
68%
5%
2%
25% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Care Executive

based on 793 reviews
Day shift
Night shift
78%
22%

Business Travel for Concentrix Corporation Customer Care Executive

based on 793 reviews
No travel
68%
Within city
26%
Within country
4%
International travel
2%
Concentrix Corporation Customer Care Executive Salary
based on 2.2k salaries
₹0.8 L/yr - ₹7 L/yr
14% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Care Executive
cab
Office cab/shuttle
82 total responses
onsite
International/On-site exposure
10 total responses
freemeal
Free meal
6 total responses
healthInsurance
Health insurance
48 total responses
+5 more benefits
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