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Concentrix Corporation
based on 25.6k Reviews
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Sr executive Department
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Concencentrix is a employee centric company with very good management and environment.
Concentrix is a very good company but as I work in a jio process in Kolkata it's a too bad process under concentrix. No job satisfaction in this process I worked with concentrix more then 3 years but I leave this gd company because of jio process. Also we not get the last year appresal bonus.
Very good company
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Bpo Department
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What people are saying about Concentrix Corporation
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Full Time
Service Delivery Department
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Great Visionary from Top management… Great place to work .. Company which does many CSR activities with out any expectations.. Out standing help and support given to employees and Society in COVID. But very sad to say new Mid management is very bad not aligned with company culture.. No ethics No culture… their vision is to show power. Company failed to tech culture to the new directors .. especially people who joined after Covid.. Employees spend more then 10 years will definitely acknowledge my thoughts .. Otherwise amazing place to work with lots of learning and culture.....Read More
New Directors joined from out side..
Full Time
Customer Success, Service & Operations - Other Department
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*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More
For me as per now there is no point to dislike concentrix
Full Time
Voice / Blended Department
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I like almost everything
the management in my process is weird and they have a mindset of prediction .they count things on prediction not related to work and performance .. Pathetic management
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Only job security
Except job security.. everything is worst and there is specific Team leader (Bhirgu Gautam) is worst leader no humanity zero team bond ...not able to understand employee sentiment Sitting - sp infocity udhyog vihar phase 1 Process whleez
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations, Maintenance & Support Department
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Your job is secure in most of the process. Also it is good option to start the career but one should switch after 1 year of experience because salary hike is negligible.
Promotions are good but your manager can deny to release you. Salaries are not good. My manager tries to run it like a domestic BPO and behaves like we are nothing. He forgets we are also at Sr. QA level. Such poor management.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Job security is very high until and unless you're doing something with very high severity they will not throw you out of the company. They keep their employees with themselves. Work culture is extremely good and it's also depends upon your behaviour. Salary is also good with compare to the other companies.
They are very stick to the rules.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Salary on time Location good Facilities are good
Very low salary No appraisal and promotion for tanure employee Tanure employee get less salary in comparison to new hire employee having only one or less than year experience I wasted everything at this company
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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I like concentrix , concentrix is the best organization who can start the carrier and the work life balance is best, job security is more than government and secure jobs.
Poor salary
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Full Time
Work force management Department
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TOTALLY PATHETIC BASICALLY THE MANAGER ROUND OF WFM THERE IS A LADY NAME RIYA BASAK WHO IS FIRED FROM KOLKATA ORGANISATION SHE IS SO ARROGANCE AND HER BEHAVIOUR IS SO BAD
Manager behaviour is so bad
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Support Department
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concentrix is a really great company, it has lot of positives to build your career, it will help you to increase your skills , it was my first job I joined as a fresher and my overall experience was really good
The Shift timings will change regularly, if we have a particular shift preference it would be excellent.
Full Time
Voice / Blended Department
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Job security is there and work securtity is there and work culture
Salary is very low according to.market standard and situation. And work life balance is not there at all
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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They take care of the customer a lot but they give the first priority to the employee.
The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Procurement & Purchase Department
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Nothing
Worst Team Leader a Lady Supported by Senior manager operations also a worst Lady Toxic environment Mental torture No cab facility even night shift
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice Department
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Nothing is there to like
This company doesn't provide any security about employees person life and insult publically . This company harrass the employee so that the employee forcefully themselves resign the job. This company management and teamleaders show lot of partiality only for there loved once in the team and encourage to jump to next level. Others can't get chance to go to the next level and remain in the same level for years and years. Don't have much scoop....Read More
Full Time
Customer Success Department
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No HR support for frustrating employee because few managers are there like a goon and completely control the employees but employee do not have anyone to explain their issues. Employees have only option to resign to be free from the toxic culture created by the management.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Concentrix is the best company for a fresher. If you want to kick start your carrier this is the best company. They will support you with the best
There hierarchy system is very bad I have seen people working from 8 years and still on the same position in the company.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Job Security is good , you can work without any worry of unemployment .
Salary is not atall satisfactory, yearly increments are as low as 3-4% and you are expected to work extra to justify that 3-4% for next 12 months . Promotions take 5 years or may be more . In some teams the management level and work culture is really good and in other hand their are teams where you are only expected to work till you die and management behaviour is rude and frustrating to a extreme point where employee ends up crying....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Cab Facility and office Building is good for BPO staff
I was part of Finance System (Workday Finance) so can review that team Overall lot of pressure and management is driven by US and they ask resource to be available 24 hours a day and often ask to take calls at 02:00 AM and still management is blaming the resources for any issues and BAU concerns. In all worst work life balance
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Hr ( Hema ) doesn’t know the serious of employee job I don’t understand how Concentrix hired her If possible please try to remove so that many employees jobs will be save Humble request from our end Hema Hr Veeranapalya Concentrix 5th floor But most of the time you will see her in cafeteria
Full Time
Operations Department
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Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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