This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 23 Jul, 2020
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
5.0
Work-Life balance
5.0
Skill development
4.0
Company culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Promotions/Appraisal
Caretel Infotech is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
Sort by:
Popular
Customer Service in
New Delhi
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jul 2020
Likes
I am so luck to work in ceartele is so good they all respected senior is so sportive and I want to join again in future if I get a chance
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CCO in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing
Dislikes
Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
No target, no work pressure as comparison to other BPO. Seniors are ftiendly
Dislikes
No prmotion at any cost
No salary hike at any cost.
No performance bonus
No R & R.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Great place to work
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
New Delhi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 May 2024
Likes
Worst experience they are fraud
Dislikes
Bad environment
Work Details
Work timings: Strict Timings
Customer Service Representative in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2022
Likes
Work life balance
Dislikes
Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Jun 2022
Likes
Job security work culture
Dislikes
Compensation management
Work Details
Good
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing to explain
Dislikes
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
Work Details
Nothing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No benefits at all
CSR Executive in
New Delhi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2022
Likes
I liked everything as a employee at caretel info
Dislikes
Nothing
Work Details
The work was awesome for me and the seniors were helpful.
Work timings: Flexible Timings
CSR Executive in
Noida
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2021
Likes
There is no pressure
Dislikes
There is no growth in caretel infotech
Work Details
Not satisfactions
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2021
Likes
Good work environment. Teammates are supportive.
Dislikes
After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.
Work Details
Job is quite interesting I enjoyed being there with my coligues and management
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Other Caretel Infotech Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Network Support Engineer L2 in
Kolkata
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Wrost company ever
Dislikes
No salary hikes
No job security
No skill development
Work Details
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2023
Likes
Good place to improve yourself
Dislikes
Experience, not consider to another companies
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
BPO Executive in
Noida
Full Time
·
BFSI, Investments & Trading Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Mar 2023
Likes
Good company
Dislikes
Atmosphere not good
Work Details
Work related travel:This is a desk job.
Escalation Supervisor in
New Delhi
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2023
Likes
Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership.
I got many times employees of the years /Months from clients side .
Nice environment under his leadership.
So many activities like games, quiz competition, dance, party and other programs were organised under his leadership.
I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir.
Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity .
I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps.
Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More
Dislikes
Everything is ok. Nothing to dislike.
Only the Salary package was quite low at that time for the experienced candidates only .
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Telecaller in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2020
Likes
They are not helping at all
HR Officer in
New Delhi
Full Time
·
Payroll & Transactions Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2018
Likes
Work environment
Dislikes
Politics
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Escalation Executive in
New Delhi
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Apr 2019
Likes
Learning so many things
Dislikes
It would be good if we have more opportunities to grow
Work Details
Work days: Monday to Saturday
(Strict Timings)
Team Lead Operations in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Lots of work because it helped myself to upgrade with skills
Dislikes
Minimal hikes for employees even for top performance.
People also ask about Caretel Infotech's Customer Services
How is Caretel Infotech to work for?
Caretel Infotech is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Caretel Infotech is known for Job Security which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Caretel Infotech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Caretel Infotech?
According to AmbitionBox ratings, Caretel Infotech employees rate its salary and benefits as 3.0 out of 5. You can know more about Caretel Infotech Salaries at AmbitionBox
How is the work culture at Caretel Infotech?
Work culture is rated 4.0 at Caretel Infotech by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Caretel Infotech. Read detailed reviews by employees of Caretel Infotech on AmbitionBox.