Flipkart Customer Service Reviews

Likes

Flipkart India Pvt.Ltd provided positive and supportive work culture which encourages learning, taking ownership, and embracing calculated risks; they also appreciate the opportunities for growth.

Dislikes

poor work-life balance due to long hours

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Iam working in this organization ast 9 years iam determined to most of my potential and iam confident I can achieve great things..there has been decision taken by management and HRBP Rahul shukla sir take action in order to reduce operationcost some other reason ..iam 100 % potential my duties 13 hours in organization hard working..it is very sad..to thanks.

Dislikes

Same as above ..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I like its benifits, leave, team culture.

Dislikes

Internal management not bother about the employee's thought, and value. Managers are always prefer there references. Policy book is there but management are not want to here a single word from the employee's which are given in policy, untill higher managements are not involved.

Likes

Initially Flipkart was known for its working culture but now it's zero this is the true fact. Hybrid model is there , but depends on your manager how it will look like. Nothing good now.

Dislikes

Flipkart hire based on 3rd party payroll, please it's a request don't get hired from them 1. They exploit the employee paying low salary less then market standard, and won't pay you hike till the time you will be there. 2. Flipkart talks about equality among the employees , but in office you will work same as the direct hire people even more , then also any party/ office trip any gifts or benefits from Flipkart you won't be able to enjoy because you are a 3rd party payroll . Mostly they consider you as a road side labour . Cause max managers mentality in analytics department is " If you don't want to stay don't stay, we can hire more people with less salary to work". That means people who are working want to grow their career , they don't have any respect in Flipkart . This is very sad to hear, you are devoting your years and experience to a company which we used to think it's good , but inside no one is happy ....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home for 1 day

Dislikes

Unofficial working 7 days a week, favouritism for promotions, no increments, promoting toxic behaviour in the name of performance

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Interactive sessions are there. Off times are great. Engagement activities are really fun.

Dislikes

Job satisfaction. Job timings. Promotions are rare for managers. Salary increments are low.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Collaborative environment: Flipkart fosters a culture of teamwork where cross functional collaboration is encouraged. This setup ensures that employees can work with various departments, contributing to a holistic understanding of the business.

Dislikes

Working hours and week offs

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Employee friendly company policies to boost employee moral

Dislikes

Special attention should be given to people those who are working in last time operations role (especially G-7 and below roles ) No work life balance and space to discuss things seeks like doctership (Experienced in rest of Karnataka Forced to work by leaders without taking care of even employee health 😞)

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

There is not a single thing to like about them. They have a very dull work environemnt and you can see the dissapointment on peoples faces at the start of the day itself

Dislikes

Your manager will fill you up with lies about why you will not get hike/promotion. No work life balance. Post working hours colleagues/lead will keep bothering you. Meeting deadlines every other day. Managers dont know how to work smart. You will be drained within a month

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Job security, flexible work timings

Dislikes

Biasness on promotions and appraisals No lucrative employee benefits No motivation by senior management to grow and work

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Company is trying to do better, but local management is not encouraging talent. They are totally biased.

Dislikes

Not an employee friendly atmosphere. HR is not actively handling situation, they always leaning towards operation manager.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

As an organization it's good

Dislikes

But the most important thing is, too much politics, too much gossips, and partiality with Diversity. Even after having adequate leaves you can't ask for it. Management is biased towards those who are buttering them.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company as a whole is good; handling lot of products & vendors to handle. Management is also fair to take care of employees.

Dislikes

Salary is upto the mark, also yearly review for performance & there after increment needs to be enhanced sufficiently to keep employee long time, employees are assets to run the business.

Work Details

Work related travel: This is a desk job.

Likes

Good

Dislikes

Salary Structure huge difference in same designation, Even after promoting after 3 years of hard work only 1.5K salary increment received.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

Lot of Politics, no vision on future by leadership, people joined earlier are just chilling and have created a government like culture with lot of bureaucracy, nothing moves quick in e commerce company like flipkart, which is contrary to the business model

Likes

Growth will be their good ethics and values work culture is good' 'Good salary and wifi is good Can't say much more than that' 'Good people to work with' 'The work environment is good and friendly. '

Dislikes

a lack of work-life balance due to long hours and high pressure, frequent organizational changes, limited growth opportunities in certain roles, a sometimes disorganized work culture, heavy workload, concerns regarding pay and benefits compared to market standards, and uneven treatment between direct hires and third-party payroll employees; with many citing issues regarding management and team dynamics as well....Read More