Capita is rated
2.4 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
2.4 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Capita Customer Support Executive Reviews
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15 reviews found
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Popular
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2024
Likes
Nothing to like about this company
Dislikes
Management is very poor not understanding what is their employees needs just work and go home the company don't care about what employees wants no proper managers there.All the upper management managers are having a very big ego also they always put us down because they are managers can do anything with their employees.Very shitt company to work.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru (working remotely)
Customer Support Executive in
Bangalore / Bengaluru
Content Management (Print / Online / Electronic) Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Jul 2020
Likes
Friendly environment
Dislikes
Lot of politics indirectly
Work Details
Struggled in begining now it is good to work
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
O2 Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 13 Aug 2019
Likes
Not really
Dislikes
They don't value the employees.
Work Details
Customer service executive
Work days: Rotational Shift
(Strict Timings)
Customer Support Executive in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jan 2020
Likes
One of the worst company and the management are just behind girls and give growth only to females employee
Dislikes
One of the worst ever company worked with.
Management is always behind girls and only gives growth to female employee.
Work Details
Generally speaking, even if a person is dying then also the management will ask you to come to office and work which is the worst part.
They'll only give fix night shift but not a fix day shift. They'll change the shift every month 1 month day & thn nigh
Work timings: Strict Timings
Customer Support Executive in
Pune
Market Research & Insights Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Mar 2019
Likes
colleagues were awesome and infrastructure of the company is great.
Dislikes
work pressure on few days and no freedom to work at your pace...very strict rules and policies
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2019
Likes
Everything
Dislikes
I love everything expect the holidays system... As it is UK Based company, holidays will also assigned as their culture even if company runs in India..
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Apr 2021
Likes
The office spaces are good
Dislikes
Poor management, lots of manager driven politics, unstable work processes, no job security
Work Details
Its terrible mostly cuz the shifts are rotating and week offs are random, not fixed.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Mumbai
Pharmaceutical & Biotechnology Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Mar 2019
Likes
Teammates. Working with them was very good. Supportive.