BT Group Customer Care Associate Reviews

Likes

Great work culture and work life balance

Dislikes

Less salary hikes

Likes

Nothing

Dislikes

Zero job security they can kick you out anytime

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Work culture Both ways pick-up and drop Environment

Dislikes

Nothing

Likes

Learning and trainings.

Dislikes

Increment and underlying appraisal policies are pathetic and worst

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

All good

Dislikes

Nothing all good

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Great place ever been to work with.

Dislikes

Appraisals are less

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Okays Okays Okays Okays Okays

Dislikes

Okays Okays Okays Okays Okays

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Word environment and culture. Cab facility.

Dislikes

B2B customer service department is terrible. Low pay and expecting you to keep delivering. Poor management.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Somewhat, we have work life balance.

Dislikes

Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.

Likes

Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.

Dislikes

No growth

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

-Company culture and values -Senior leadership -Ample of learning opportunities

Dislikes

-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.

Dislikes

Poor work life meetings. Too many unnecessary meetings.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security Both ways cab

Dislikes

The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good Usually no issues with leaves

Dislikes

Hikes are terrible Work flexibility is zero. Just on pen and paper they have flexible working options. No one can avail them except the managers sitting high above. If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is pathetic except Cab facility is good

Dislikes

Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on time. Learned new skills.

Dislikes

Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More