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Full Time
Customer Success Department
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Good company with flexibility, undrstanding in a few aspects.... Loved working there till they dropped their standards.
Worst HR, Nobody listens, extremely bad politics, company is good but higher management is so so bad!! They dont care about employees on basic level... Worked with them for for 6.5yrs... Very bad management, who just would not listen. Loved the company but hated the management!!
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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The work life balance and environment.
Slow growth
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
What people are saying about BT Group
Full Time
Voice / Blended Department
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Good environment and work balance lifestyle
Minimal appraisal
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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Working hours- fixed 8 hours of work and fixed holidays on sat and Sunday!
Politics! Only those who are in the good books of the manager are given chances to move up the ladder! Hard work and honesty is neglected if you don't do the above. Managers are selfish and wants to remain surrounded by entourages who satisfy their ego! Infact, the entire system in which I worked was like this! People keep leaving the company constantly.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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The company is pathetic. Because it is based in kolkata and all the people from Kolkata work here so the company has lost its own value. I dnt like anything about the company
Everything
Work policy: Depends on the team lead
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Work- life balance, friendly employees, colleagues, frequent town hall, team get-togethers, pick and drop cab facility
No growth and challenges, learning zero, boring
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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Good Salary
If you are joining the india management unit, avoid product function at all costs. You will mostly be reporting to UK leads and you will start feeling like you are working in East India company, a slave to be precise. The HQ only see you are paid slave who can be overworked and work can be dumped and India will accept it. You will not be included in any strategy calls or leadership interactions. The roadmap will be decided in UK and PMs in Indian are hired only to run the show with India dev team. The demographic politics will blow your mind. You are only a yes master to the goras/whites. Your white/goras treat you like a resource from Third world country and the process and culture is designed to make sure you feel that on a daily basis. Racism will be felt everyday. You raise any issue to white/goras and they wont be addressed as you are from Third world/underdeveloped. Curx : You are not allowed to complain. Even desi on-site would have earned the privilege to act rude or mistreat you as they are on-site. You are not allowed to apply for IJP/internal onsite-roles as a new clause has been introduced that you should be legally eligible to work in UK to apply for them. You will work with goras/ white designers, content editors, analytics. Usually they will not work on your ideas/support you because goras/ do not like taking inputs/actions items from third world country. Indian team is asked by gora/white HQ to be given the lowest rating for first 6 months though you will achieve all the goals. You will most likely be ruining your career path here in case you are joining management side. There are no career growth opportunities here. You will be appalled by the knowledge level/understanding of Goras/HQ. Their share price reflects of this culture. You Are actually better off joining any indian org. focused on indian market, whre you are tleast respected and values. AVOID AT ALL COSTS....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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All good
Nothing as far
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Na
Pay parity is major concern
Work related travel: This is a desk job.
Full Time
Software Development Department
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Nothing much
Micro management Work life balance is not there
Work days: Monday to Friday
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Work Life balance
Pay less then market
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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All good
Nothing all good
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Work life balance
Slow growth
Full Time
Back Office Department
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Great place ever been to work with.
Appraisals are less
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Transport facilities Meals on discounted rates IJPs Work from home policies
They hire freshers, offer them a good role and then change the role on joining day to a customer service role which has literally 0 work life balance, poor learning curve, pathetic leave policies.
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Somewhat, we have work life balance.
Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.
Full Time
Accounting & Taxation Department
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Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.
No growth
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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-Company culture and values -Senior leadership -Ample of learning opportunities
-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.
Poor work life meetings. Too many unnecessary meetings.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Job security Both ways cab
The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work life balance is good Usually no issues with leaves
Hikes are terrible Work flexibility is zero. Just on pen and paper they have flexible working options. No one can avail them except the managers sitting high above. If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Everything is pathetic except Cab facility is good
Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Facility Management Department
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Salary on time. Learned new skills.
Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More
Full Time
Operations Department
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They give cab facilities which is good and the early log out and late log in these facilities are present. Hybrid work culture, leaves are easy to get.
Learning opportunity is very less and IJP is always pre decided. Not all Managers are competent some are very incompetent and will not know the process. Salary increment is okay. Politics present be very careful
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