Vcare Call Center is rated
4.0 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vcare Call Center is rated
4.0 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Sr.CCE in
Noida
Customer care Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Oct 2019
Likes
I worked there for only 20 days and left the company during the end of training period. The company provided food and cab transportation.
Dislikes
Training team was not good. It was not as per my expectations.
Work Details
I was in V Care call centre for 20 days only.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sr.CCE in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2024
Likes
It’s been a great experience working with Vcare. The growth opportunities are especially amazing. You will learn and grow if you’re someone looking for a long-term relationship with the company.
Not emplyee friendly and a lot of rucksack to go in a almost detoriating building, No fresh air & no good activities for emplyees to except take a lot of calls or just depend upon pleasing and never retaliating to senior.
No HR can help if your TL wants you out & TL can make things up and never let you get recognized by in mean in front of client.
They even deduct salary from you fnf for all.
Such a disgrace....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sr.CCE in
Noida
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 11 Mar 2018
Likes
Salary, job was secured because of my skill working with multiple process
Dislikes
Forced over time, 80 rs/hourly, no activity, boring surrounding, night shift
Work Details
Average over all
Work timings: Strict Timings
Sr.CCE
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Jan 2020
Likes
I would like to join it again in backoffice profile not below 30 k. Anytime
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Sr.CCE in
Noida
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2021
Likes
Work culture was good
Dislikes
Career growth opportunities was not much there !!
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Call Center Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Google pay Customer service sport phone number (8597)270-299 Email Help
Dislikes
Based on171 revies on Ambi.tionBox vca.re call center employees rate job security 2:4out of 5.This lower rating indicates that a significant number of employees may have concerns about their job stability and the rel ia.blit y of their roles at v.care call center
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Training Quality Manager in
Noida
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Working at Vcare for over 10 years has been an incredible journey. The team atmosphere is one of the collaboration and camaraderie where everyone supports one another. I've had the chance to work with some of the most talented individuals in the industry, and together , we've achieved amazing results.
Dislikes
nothing as such,
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2023
Likes
No leave policy
Dislikes
No leave policy
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Chat Support Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Sep 2023
Likes
Yes, staff behavior is good.
Dislikes
No, because there is no work security.
Work Details
Work policy:
E-25, sector 63, noida
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Spanish Language Expert in
Noida
Full Time
·
operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Sep 2019
Likes
Company does not follow BPO norms, no CL/Pl leaves no sick leaves no national holydays..job is not secured.
Dislikes
overall experience is poor.
Work Details
Spanish language expert
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Spanish Language Expert in
Noida
Full Time
·
Customer Success, Service & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2023
Likes
Nothing
Dislikes
Working Culturee and the company policy
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Calling Agent (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2024
Likes
I like this job
Dislikes
I like this job but people not like this
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Call Center Executive (working remotely)
Contractual
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jun 2024
Likes
Costmar ko advised dena
Dislikes
I am heart world
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Chat Support Executive in
Noida sector 63
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Jan 2022
Likes
I am sorry to say but vcare policies are not employee friendly. No leave policy. There is no job security. No growth opportunity, no respect of senior employees. 8 out of 10 employee left the job within 6 months just because of bad behaviour and cheap company policy.. Never recomend anyone in my lifetime for this company.
Dislikes
There is nothing here to like..
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Accounts Receivable Analyst in
Noida sector 63
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2023
Likes
Nothing to like. Asish is an a$$hole from AR team. Need to remove that person immediately.
Dislikes
Dislike everything.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Vcare Call Center Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
1. Job satisfaction - Vcare is a rewarding place to work where employees are recognized for their hard work and efforts.
2. Work-Life balance - I like the work-life balance here with clear schedules and respect for personal time.
3. Growth opportunities - Vcare provides excellent growth opportunities by providing right environment to develop new skills.
4. Management - Management is transparent and maintains open communication at all levels....Read More
Dislikes
None
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior AR in
Ghaziabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Nothing likable about the company. I would never recommend this company to anyone, even to my enemies. The environment and the work culture here is pathetic. Moreover, there are some crocodiles working in the same company positioned as managers who never welcome a change and just are bootlickers of the owner and their management.
Dislikes
Everything! The company has no employee friendly environment. They are just opposite of their name V care where nobody actually cares about you until you're a bootlicker yourselves. If you're a boss-pleaser and fine working in an environment where their is peace without no growth and you keep on doing the same shit everyday, join this company. Moreover, they don't have any sick leaves like PL or CL. Even in extreme cases if you get seriously. DO NOT JOIN....Read More
Senior Representative in
Noida
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Nothing to like the manager is only looking to hire female employees he is a creep. Multipal complaints were raised in HR by female employees but the HR shrugged it off. Later those agents were fired without any proper reason.
Dislikes
Bad infrastructure, drinking water smells, canteen and working floor is always dirty. The managers are bunch of old creeps who just try to hit on young female employees. The AM and team leaders will always find ways to touch female employees ( inappropriately) if you complain they will fire you. If you try to avoid them they will spread rumour about you on floor. They will always try to get into your personal life....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
It’s a very healthy and safe environment, especially for females. They provide good meal and cab facility considering the employees safety.Management is attentive to your challenges and helps resolve them.
Dislikes
There is nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2024
Likes
I appreciate the fact that working here allows me to contribute to innovative projects using cutting-edge technology. The companies emphasize on creativity and experimentation is commendable. There is ample opportunities to introduce fresh ideas. Its invigorating to be a part of such an innovative environment.
Dislikes
N/A
Operations Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
At Vcare, I've had ample opportunities for professional growth. It's a great place to build a successful career.
Dislikes
There is nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager- HR in
Noida
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2024
Likes
1)Good pay scale in comparison to other organizations
2) Great work life balance
3) Good leaderships and connections help you grow
Dislikes
NA
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Key Account Manager in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Feb 2024
Likes
Nothing ...its full of unprofessional hierarchy and toxicity !
Dislikes
Unprofessional, toxic people , untrained Quality analyst team , threatens the employees on floor regarding Job security, No Growth, Poor unworthy HR team with zero interaction related policies.....Complete wastage being dedicated and Loyal to this Company ..just due to few seniors in every process...# Suggestion Company should starttaking feedback regarding Manager and QA's from.employees keeping employees identity as anonymous giving feedback form.
People takes advantages of being senior and QA with Authorative power....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
HR Executive in
Noida
Full Time
·
Compensation & Benefits Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Good environment.
Healthy work culture.
Promote Internal Jobs
Give opportunities to grow.
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Department Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Supportive management, flexibility, work-life balance and recognition.
Dislikes
Tea, as I don't like machine tea/coffee 🤣
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Vcare Call Center is rated 4.0 out of 5, based on 6 reviews by employees on AmbitionBox.
Vcare Call Center is known for Work Satisfaction which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Vcare Call Center read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vcare Call Center?
According to AmbitionBox ratings, Vcare Call Center employees rate its salary and benefits as 4.0 out of 5. You can know more about Vcare Call Center Salaries at AmbitionBox
How is the work culture at Vcare Call Center?
Work culture is rated 3.7 at Vcare Call Center by 6 employees. While job security is rated 3.7 and work-life balance is rated 4.0 at Vcare Call Center. Read detailed reviews by employees of Vcare Call Center on AmbitionBox.