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3.4

based on 97 Reviews

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Birdeye Customer Success, Service & Operations Department Reviews

based on 28 reviews
Updated 23 Oct, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.2

Salary & Benefits

3.2

Work-Life balance

3.1

Job Security

2.9

Work Satisfaction

2.8

Company culture

2.6

Promotions/Appraisal

2.6

Skill development

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3.4
 • 34 Reviews
3.4
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3.6
 • 6 Reviews
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Top Birdeye Interview Questions

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Q1. What is the difference between final, finalize and fina ... read more
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Q2. If the customer ghosted post presentation how would you ... read more
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Q3. Design a CI/CD pipeline for an application Deployed on ... read more
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Q4. OOPs Concepts and Functions.
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People also ask about Birdeye's Customer Success, Service & Operations Department

Is Birdeye's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 97 employee reviews, it's clear that most employees have an average experience working at Birdeye's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.2, while skill development is rated the lowest amongst all factors at 2.6. Read reviews about salary & benefits and skill development on AmbitionBox.
Does Birdeye's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Birdeye's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 97 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Birdeye's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Birdeye's Customer Success, Service & Operations Department, click here.
How is the work culture at Birdeye's Customer Success, Service & Operations Department?
Work culture at Birdeye's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 97 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Birdeye's Customer Success, Service & Operations Department, click here.
How is the job security at Birdeye's Customer Success, Service & Operations Department?
Based on 97 reviews on AmbitionBox, Birdeye's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Birdeye's Customer Success, Service & Operations Department, click here.
How do I get a job at Birdeye's Customer Success, Service & Operations Department?
To get a job at Birdeye's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Birdeye interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at Birdeye Customer Success, Service & Operations Department

based on 27 reviews
3.0
Rated by 9 Women

Rated 2.8 for Work-Life Balance and 2.8 for Salary & Benefits

women
3.5
Rated by 18 Men

Rated 3.5 for Salary & Benefits and 3.5 for Work-Life Balance

men

Working Days at Birdeye Customer Success, Service & Operations Department

based on 28 reviews
Monday to Friday
100%

Work Timings at Birdeye Customer Success, Service & Operations Department

based on 28 reviews
Strict (6.30pm - 3.30am)
Flexible timing
Strict (9am - 6pm)
42%
22%
12%
24% employees reported other strict timings

Shift Timings at Birdeye Customer Success, Service & Operations Department

based on 28 reviews
Night shift
Day shift
85%
15%

Business Travel at Birdeye Customer Success, Service & Operations Department

based on 28 reviews
No travel
100%
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