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Filter reviews by Birdeye Customer Success, Service & Operations Department Reviews
Overall Rating
based on 37
reviews
What employees say about Birdeye?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
94% employees reported
Monday to Friday
100% employees reported
Strict (6.30pm - 3.30am)
36% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
15 reviews
Rated by Men
21 reviews
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Birdeye's Customer Success, Service & Operations Department
Is Birdeye's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 37 employee reviews, it's clear that most employees have an average experience working at Birdeye's Customer Success, Service & Operations Department.
Salary holds the highest rating at 3.8, while skill development is rated the lowest amongst all factors at 3.0.
Does Birdeye's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Birdeye's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 37 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Birdeye's Customer Success, Service & Operations Department salaries
here
.
How is the work culture at Birdeye's Customer Success, Service & Operations Department?
Work culture at Birdeye's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Birdeye's Customer Success, Service & Operations Department,
click here
.
How is the job security at Birdeye's Customer Success, Service & Operations Department?
Based on 37 reviews on AmbitionBox, Birdeye's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Birdeye's Customer Success, Service & Operations Department.
How do I get a job at Birdeye's Customer Success, Service & Operations Department?
To get a job at Birdeye's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Birdeye interview questions and practice your responses to prepare thoroughly.
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|
Senior Customer Success Manager
17
salaries
|  ₹11.5 L/yr - ₹21 L/yr |
|
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Senior Implementation Specialist
6
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|
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5
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