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Engaged Employer

Birdeye

3.3
based on 101 Reviews

Working at Birdeye

Company Summary

Overall Rating

3.3/5
based on 101 reviews
highly rated categories
13% below
industry average
highly rated categories
Critically rated for

Promotions/Appraisal, Company Culture, Skill Development

Work Policy
Permanent work from home
Permanent work from home
96% employees reported
Monday to Friday
Monday to Friday
100% employees reported
Flexible timing
Flexible timing
55% employees reported
No travel
No travel
98% employees reported
View detailed work policy
Top Employees Benefits
Free meal
Free meal
4 employees reported
Job/Soft skill training
Job/Soft skill training
4 employees reported
Health insurance
Health insurance
4 employees reported
Cafeteria
Cafeteria
3 employees reported
View all benefits

About Birdeye

Founded in2012 (13 yrs old)
India Employee Count201-500
Global Employee Count201-500
HeadquartersPalo Alto, California, United States
Office Locations
--
Websitebirdeye.com
Primary Industry
Other Industries
--
We help businesses make their customers happy, so their customers do their marketing for them. It’s that simple. Over 60,000+ businesses across all industries trust Birdeye to give them visibility and control over their customer feedback from all channels, and use this feedback to better understand their customers, improve their operations, and influence purchase decisions. Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements where it counts. With the Birdeye platform, it’s easy to get more feedback, more insights, and more loyal customers.
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Birdeye Ratings

based on 101 reviews

Overall Rating

3.3/5
How AmbitionBox ratings work?
5
29
4
25
3
18
2
5
1
24

Category Ratings

3.4

Salary & Benefits

3.3

Work-Life Balance

3.2

Job Security

3.1

Work Satisfaction

3.0

Skill Development

3.0

Company Culture

2.9

Promotions/Appraisal

Birdeye is rated 3.3 out of 5 stars on AmbitionBox, based on 101 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Birdeye
based on 94 reviews
3.6
Rated by 29 Women
Rated 3.4 for Work-Life Balance and 3.4 for Salary & Benefits
3.2
Rated by 65 Men
Rated 3.5 for Salary & Benefits and 3.3 for Work-Life Balance

Work Policy at Birdeye

based on 22 reviews in last 6 months
Permanent work from home
96%
Hybrid
4%

Birdeye Reviews

Top mentions in Birdeye Reviews

+ 5 more

Compare Birdeye with Similar Companies

Birdeye
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Overall Rating
3.3/5
based on 101 reviews
4.3/5
based on 939 reviews
3.7/5
based on 971 reviews
3.5/5
based on 668 reviews
Highly Rated for
No highly rated category
Job Security
Company culture
Salary & Benefits
Job Security
Work-Life balance
No highly rated category
Critically Rated for
Promotion/Appraisals
Company culture
Skill development
No critically rated category
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Job Security
Work Satisfaction
Primary Work Policy
Permanent work from home
96% employees reported
Work from office
76% employees reported
Hybrid
74% employees reported
Hybrid
64% employees reported
Rating by Women Employees
3.6
Good
rated by 29 women
4.4
Good
rated by 173 women
3.9
Good
rated by 196 women
3.4
Average
rated by 195 women
Rating by Men Employees
3.2
Average
rated by 65 men
4.3
Good
rated by 660 men
3.7
Good
rated by 734 men
3.5
Good
rated by 414 men
Job Security
3.2
Average
4.5
Good
3.8
Good
3.1
Average
View more

Birdeye Salaries

3.4
rated by 101 employees for salaries

Software Engineer

(39 salaries)
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₹6 L/yr - ₹20 L/yr

Senior Software Engineer

(28 salaries)
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₹12 L/yr - ₹30 L/yr

Senior Customer Success Manager

(26 salaries)
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₹11.5 L/yr - ₹21 L/yr

Customer Success Manager

(23 salaries)
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₹9 L/yr - ₹18 L/yr

Technical Support Engineer

(20 salaries)
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₹6.6 L/yr - ₹12 L/yr

Team Lead

(19 salaries)
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₹12 L/yr - ₹37.2 L/yr

Software Developer

(13 salaries)
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₹7 L/yr - ₹22 L/yr

Senior Technical Support Engineer

(11 salaries)
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₹6.6 L/yr - ₹15 L/yr

Senior Product Manager

(11 salaries)
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₹28 L/yr - ₹44 L/yr

Implementation Specialist

(9 salaries)
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₹5.5 L/yr - ₹13 L/yr

Birdeye Interview Questions

Interview Process at Birdeye

based on 12 interviews in last 1 year
Interview Experience
4.0
Good
Difficulty level
Easy
33%
Moderate
67%

People are getting interviews through

based on 13 Birdeye interviews
Job Portal
70%
Referral
15%
*15% candidates got the interview through other sources
stats-bars
High confidence

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3.9
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3.7
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Birdeye FAQs

When was Birdeye founded?
Birdeye was founded in 2012. The company has been operating for 13 years primarily in the Marketing & Advertising sector.
Where is the Birdeye headquarters located?
Birdeye is headquartered in Palo Alto, California.
How many employees does Birdeye have in India?
Birdeye currently has more than 200+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Birdeye based on the number of reviews submitted on AmbitionBox.
Does Birdeye have good work-life balance?
Birdeye has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 47% employees rated Birdeye 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Birdeye work-life balance reviews for more details
Is Birdeye good for career growth?
Career growth at Birdeye is rated as poor, with a promotions and appraisal rating of 2.9. 47% employees rated Birdeye 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Birdeye promotions/appraisals reviews for more detailed insights.
What are the cons of working in Birdeye?
Working at Birdeye does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, company culture and skill development, based on 100+ employee reviews on AmbitionBox.
Birdeye Overview
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