Birdeye Customer Success Manager Interview Questions and Answers

Programming test, reasoning test

Group discussion on spot topic

Q1. HR question based on your family background and HR team so good.
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Q2. Selection process is so good
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1 hour, General CET style aptitude test

Q1. What is SEO/SEM?
Ans. 
SEO/SEM stands for Search Engine Optimization/Search Engine Marketing. It is the process of optimizing websites to rank higher in search engine results pages.
• SEO involves optimizing website content and structure to improve organic search engine rankings

• SEM involves paid advertising to increase website visibility in search engine results pages

• Both SEO and SEM aim to increase website traffic and improve online visibility

• ...read more
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Q2. How did you solve a issue which you faced?
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Q3. Create a Google ad structure for a particular industry where the focus is to drive Sales/Traffic
Ans. 
Create a Google ad structure to drive sales/traffic for a particular industry.
• Identify target audience and their search intent

• Create relevant ad groups and keywords

• Write compelling ad copy with clear call-to-action

• Use ad extensions to provide additional information

• Optimize landing pages for conversions

• Track and analyze performance to make data-driven decisions
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Q1. Tell me about yourself
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Q2. What do you do during your free time?
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Q1. Nextjs, react js
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Give the altitude paper for the company, after in 1 hours I return the altitude paper

What are you learning about the coding language I give the answer c, c++ etc

They have taken on pen paper

Topic was technologies and jobs(AI)

30 questions from math reasoning coding

Very good recent topics from current affairs

There was multiple choice questions which was based on logical reasoning and numericals

Q1. Html tags and css properties
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Q2. Design a simple web page using html and css in which one image, title and content included.
Ans. 
A simple web page with an image, title, and content using HTML and CSS.
• Create an HTML file with structure for image, title, and content

• Use CSS to style the elements and layout of the page

• Include an image tag with source attribute for the image

• Add heading and paragraph tags for title and content respectively
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Q1. Family background
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Q2. Are you comfortable to work if shift changes ?
Ans. 
Yes, I am comfortable with shift changes as it allows for flexibility and variety in work schedule.
• I am adaptable and can easily adjust to different shift timings.

• I understand the importance of teamwork and collaboration in a dynamic work environment.

• I have previous experience working in shifts and have successfully managed my time and tasks accordingly.
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