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Birdeye Customer Success Manager Interview Questions and Answers
Updated
28 Feb 2024
Birdeye Customer Success Manager Interview Experiences
2 interviews found
Hitesh Yadav
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Previous responsibilities
Add your answer
Round 2 - One-on-one
(1 Question)
- Q1. Tell us about yourself
Add your answer
Anonymous
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR
(1 Question)
- Q1. Walk me through your resume
- Ans.
I have experience in customer success and account management, with a focus on building strong relationships and driving growth.
Started my career as a Customer Success Associate at XYZ company, where I was responsible for onboarding new clients and ensuring their success
Promoted to Customer Success Manager at XYZ company, where I managed a portfolio of 50+ clients and helped them achieve their business goals
Worked as an...
Answered by
AI
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Round 3 - One-on-one
(1 Question)
- Q1. Tell me about yourself Why Birdeye why customer success what do you know about Customer success did you have targets in the previous roles ?
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Round 4 - One-on-one
(1 Question)
- Q1. Senior manager Round
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Round 5 - One-on-one
(1 Question)
- Q1. Director Round Details on your Previous experiences and fitment to customer success at birdeye
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Round 6 - HR
(1 Question)
- Q1. Discussion and negotiation
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Interview Preparation Tips
Interview preparation tips for other job seekers - Go prepared with Customer success processes and talk about renewals and upsells more
asked in
SPRINKLR
Q1. How do you manage if 2 or 3 or even more tasks spontaneously are ... read more
asked in
SPRINKLR
Q2. Say a customer is trying to misuse the purpose of work but benefi ... read more
asked in
ChatLabs
Q3. Do you have a playbook or plan of action for the Customer Success ... read more
asked in
ChatLabs
Q5. If you are given the choice to hire your reporting manager, how w ... read more
Customer Success Manager Jobs at Birdeye
Top trending discussions
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Career Growth
2w
a senior executive
From ₹6K to ₹65K: Am I on the Right Career Path?
I started my career in e-commerce with a product listing and stock management, earning ₹6K per month. After a year, I transitioned into organic social media marketing, managing daily content for brands for over two years (₹20K per month).
Then came my leap into paid media, where I spent 3+ years honing my skills. I worked my way up from:
🔹 Executive – ₹28K/month (Joined)
🔹 Assistant Manager – ₹43K/month
🔹 Manager – ₹53K/month (Left)
Recently, I took on a new challenge as a Senior Executive in a different organization, now earning ₹65K/month.
Looking back at my 5-6 years of experience, I see a journey of continuous learning and growth. But as I move forward, I wonder if I am on the right path am I earning the right money?
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Birdeye Interview FAQs
How many rounds are there in Birdeye Customer Success Manager interview?
Birdeye interview process usually has 4 rounds. The most common rounds in the Birdeye interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Birdeye Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Birdeye. The most common topics and skills that interviewers at Birdeye expect are SMB, Account Management, Customer Satisfaction, SQL Loader and Salesforce.
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Birdeye Customer Success Manager Interview Process
based on 1 interview
Interview experience
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Interview Questions from Similar Companies
10%
more
than the average Customer Success Manager Salary in India
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Birdeye Customer Success Manager Reviews and Ratings
based on 8 reviews
Rating in categories
|
Software Engineer
36
salaries
|  ₹6 L/yr - ₹20 L/yr |
|
Senior Software Engineer
29
salaries
| ₹12 L/yr - ₹30 L/yr |
|
Senior Customer Success Manager
26
salaries
| ₹11.5 L/yr - ₹21 L/yr |
|
Customer Success Manager
22
salaries
| ₹9 L/yr - ₹18 L/yr |
|
Team Lead
21
salaries
| ₹12 L/yr - ₹41 L/yr |
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