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based on 97 Reviews

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Birdeye Customer Success Manager Interview Questions and Answers

Updated 28 Feb 2024

2 interviews found

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Customer Success Manager Interview Questions

user image Hitesh Yadav

posted on 28 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Previous responsibilities
2

One-on-one Round (1 Question)

  • Q1. Tell us about yourself

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Walk me through your resume
3

One-on-one Round (1 Question)

  • Q1. Tell me about yourself Why Birdeye why customer success what do you know about Customer success did you have targets in the previous roles ?
4

One-on-one Round (1 Question)

  • Q1. Senior manager Round
5

One-on-one Round (1 Question)

  • Q1. Director Round Details on your Previous experiences and fitment to customer success at birdeye
6

HR Round (1 Question)

  • Q1. Discussion and negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared with Customer success processes and talk about renewals and upsells more

Customer Success Manager Jobs at Birdeye

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Birdeye Interview FAQs

How many rounds are there in Birdeye Customer Success Manager interview?
Birdeye interview process usually has 4 rounds. The most common rounds in the Birdeye interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Birdeye Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Birdeye. The most common topics and skills that interviewers at Birdeye expect are SMB, SQL Loader, Account Management, Bteq and Database Testing.

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Birdeye Customer Success Manager Salary
based on 24 salaries
₹8.1 L/yr - ₹18 L/yr
9% more than the average Customer Success Manager Salary in India
View more details

Birdeye Customer Success Manager Reviews and Ratings

based on 6 reviews

2.1/5

Rating in categories

1.4

Skill development

1.7

Work-Life balance

2.2

Salary & Benefits

1.8

Job Security

1.4

Company culture

1.6

Promotions/Appraisal

1.5

Work Satisfaction

Explore 6 Reviews and Ratings
Customer Success Manager, Enterprise

Gurgaon / Gurugram

3-5 Yrs

Not Disclosed

Customer Success Manager, Mid-Market

Gurgaon / Gurugram

3-7 Yrs

Not Disclosed

Customer Success Manager-Retention

Gurgaon / Gurugram

2-7 Yrs

Not Disclosed

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