Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

i

Birdeye

Compare

based on 97 Reviews

Filter reviews by

Birdeye Customer Success Manager Reviews

based on 6 reviews

Updated 22 Oct, 2024

Overall Rating

2.1/5

How AmbitionBox ratings work?

Category Ratings

2.2

Salary & Benefits

1.8

Job Security

1.7

Work-Life balance

1.6

Promotions/Appraisal

1.5

Work Satisfaction

1.4

Company culture

1.4

Skill development

6 reviews found

Sort by: Popular

Customer Success Manager in Gurgaon / Gurugram

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 04 Aug 2023

Likes

Nothing..feeling better after i quit

Dislikes

You can find the most incapable and Worst leaders(can't even call them that..may be managers) of India Moksh and Bembey. Corrupt politicians bringing there poor domestic experience to the table,spoiling the entire deco. How could someone hire such people...even they should be sacked. These guys are a smiley with a knife..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 22 Oct 2024

Likes

Less work pressure.

Dislikes

Terrible work environment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Similar companies for Customer Success Manager

View All

3.8

• 13 Reviews

Simplilearn Reviews

2.7

• 9 Reviews

2.6

• 9 Reviews

Tata Communications Reviews

3.8

• 9 Reviews

4.3

• 23 Reviews

Rackspace Reviews

4.5

• 14 Reviews

Jio Haptik Reviews

3.2

• 9 Reviews

ClearTax Reviews

3.0

• 8 Reviews

Darwinbox Reviews

4.1

• 8 Reviews

3.3

• 9 Reviews

View More

Customer Success Manager (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Oct 2024

Likes

Nothing.

Dislikes

No Support from management. They will expect you to learn the product yourself.

Customer Success Manager (working remotely)

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

nothing to like

Dislikes

Worst company to work. Toxic manager. Poor leave structure.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Jul 2023

Likes

Nothing about it

Dislikes

Every thing about it

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Working from home has been a blessing and Birdeye supports the same cul

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Birdeye?

Ask anonymously on communities.

Similar Designation Reviews

Customer Success Account Manager (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 23 Oct 2024

Likes

It was completely remote and the product was easy to understand.

Dislikes

Management bias towards male employees. No transparency.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Success Manager (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Aug 2023

Likes

The onboarding process has been exceptional, and I feel valued and supported by my collegues. The company's commitment to employee growth, work-life balance, and strong leadership are commendable. I am excited to be a part of the team and contribute to the success of Birdeye.

Dislikes

Not that I have experienced until now.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Success Manager (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2023

Likes

Growing organization with lots of opportunities, great culture, at par compensation, fixed weekend off with Indian festival holiday

Dislikes

No dislike so far

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Success Manager (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Mar 2023

Likes

Environment is very positive

Dislikes

None at the moment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Specialist (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Mar 2023

Likes

Culture and supporting environment

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Success Manager in Gurgaon / Gurugram

Account Management Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 13 Mar 2022

Likes

Good leadership

Dislikes

Focus is limited to acquire new customers

Work Details

Work days: Monday to Friday (Strict Timings)

Other Birdeye Reviews

Market Research Analyst in Gurgaon / Gurugram (working remotely)

Full Time

·

Research & Development - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 19 Oct 2024

Likes

Salary package

Dislikes

Work culture , target , stress,

Senior Software Engineer in Gurgaon / Gurugram

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 08 Oct 2024

Likes

The work culture is good and can get into learning new things and support for that

Dislikes

The appraisal and promotions needs to be improved

Backend Developer in Gurgaon / Gurugram (working remotely)

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 26 Apr 2024

Likes

I like the monetary aspect of working in Birdeye. There are lots of reimbursement which reduces the taxable income.

Dislikes

The appraisal is very less in the Birdeye. Also, there is lots of office politics.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Accounts Manager in Gurgaon / Gurugram (working remotely)

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Apr 2024

Likes

One of the terrible companies to work with , bottle head leaders and interview panel

Dislikes

One of the terrible companies to work with , bottle head leaders and interview panel

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

android Technical Lead in Gurgaon / Gurugram

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 13 Oct 2023

Likes

Job Security

Dislikes

Carrier Growth, Fixed upper management so very less Growth opportunities

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Marketing Representative in Dallas

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Oct 2023

Likes

Working form home and the freedom to be creative

Dislikes

Not much to elaborate on dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Front Office Executive in Gurgaon / Gurugram

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Aug 2023

Likes

I like the most about Birdeye is everyone is helping mates and It is very good experience I am getting here and It is has benefits of remote opportunity...

Dislikes

There is nothing to dislike.

Work Details

Work policy: We can either work from home permanant also or whenever we want or we can work from office also

Work days: Monday to Friday

Work related travel: This is a desk job.

Software Engineer in Gurgaon / Gurugram (working remotely)

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 05 Dec 2023

Likes

Learning curve, constant pressure

Dislikes

Work life balance, office culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Market Research Analyst in Gurgaon / Gurugram (working remotely)

Full Time

·

Data Science & Machine Learning Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Jan 2024

Likes

Company culture is good

Dislikes

No job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Gurgaon / Gurugram

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 13 Sep 2023

Likes

Here the work culture is very bad , lack of professionalism. You have to work independently most of the time . The work from home part is worst , you have to work by EOD till your work is not completed . Here every team is blaming each other for the delay in work , this creates a work pressure among the employees. If you are preferring money then you can join here , otherwise for mental peace avoid this place...Read More

Dislikes

Toxic work culture and lack of professionalism

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Success Manager Jobs at Birdeye

Customer Success Manager, Enterprise

Gurgaon / Gurugram

3-5 Yrs

Not Disclosed

Customer Success Manager, Mid-Market

Gurgaon / Gurugram

3-7 Yrs

Not Disclosed

Customer Success Manager-Retention

Gurgaon / Gurugram

2-7 Yrs

Not Disclosed

Tell us how to improve this page.

Birdeye Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Birdeye reviews submitted by Birdeye employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Birdeye is the right company for you. 100% of employees reported the worki...Read more

Home >
Reviews >
Birdeye Reviews >
Birdeye Customer Success Manager Reviews

Working Days for Birdeye Customer Success Manager

based on 6 reviews

Monday to Friday

100%

Work Timings for Birdeye Customer Success Manager

based on 6 reviews

Strict (6.30pm - 3.30am)

100%

Shift Timings for Birdeye Customer Success Manager

based on 6 reviews

Night shift

100%

Business Travel for Birdeye Customer Success Manager

based on 6 reviews

No travel

100%

Birdeye Customer Success Manager Salary

based on 24 salaries

₹8.1 L/yr - ₹18 L/yr

9% more than the average Customer Success Manager Salary in India

View more details

Freshworks

3.5

Compare

Zoho

4.3

Compare

Happiest Minds Technologies

3.8

Compare

LTIMindtree

3.6

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company