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3.8

based on 146 Reviews

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Birdeye Customer Success Manager Reviews

Updated 25 Feb, 2025
Overall Rating
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3.3/5
based on 11 reviews

Rating distribution

Category Ratings

4.2

Salary

3.3

Work-life balance

3.1

Job security

2.9

Skill development

2.8

Company culture

2.8

Promotions

2.7

Work satisfaction

What employees say about Birdeye?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

100% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

100% employees reported

View more detailed insights

Gender based rating

3.6
female

Rated by Women

7 reviews

2.3
male

Rated by Men

4 reviews

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Top Mentions in Birdeye Customer Success Manager Reviews

11 reviews found

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1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Birdeye Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Birdeye reviews submitted by Birdeye employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Birdeye is the right company for you. 100% of employees reported the work...ing days at Birdeye as Monday to Friday. 57% employees reported the work timings at Birdeye as Strict timing. Read more
Birdeye Customer Success Manager Salary
based on 24 salaries
₹9 L/yr - ₹18 L/yr
10% more than the average Customer Success Manager Salary in India
View more details
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