Birdeye Customer Success Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

- Compensation works in your favor - i.e., hard work does, in fact. - Sales/CS training is getting better. - Onboarding trailheads and updates also keep you on your toes. - Fast Paced Environment - Great Culture - Talented Professionals - very hands-up Executives - Flexibility and autonomy

Dislikes

You can feel "left-behind" here at times, so it's crucial to stay organized to keep up with the pace, especially early on.

Likes

Very long list: Culture, values, amazing product, teamwork, compensation, growth opportunities and above all, a trustworthy sales management, always working side by side and leading by example.

Dislikes

The cons are totally outweighed by the positives I encounter daily at Birdeye. It's a family of like-minded individuals.

Likes

Fullu remote.

Dislikes

...12-14 hours a day) and often weekends as well without any reward or recognition. Poor salary hikes & promotions, favouritism towards directos/VP's pets. Ineffective HR department with no clear policies. Management frequently engages in unethical practices to remove competent employees.

Likes

I like out-of-the-box thinking. The culture is amazing; open and accepting environment. I have seen us using our own product in different ways - that shows our belief in what we offer to our customers.

Dislikes

At times it could be hard but always try to grow people within.

Likes

Lot to learn as the company is growing and there are new things that you need to discover and uncover.

Dislikes

Politics Favoritism culture Inefficient Top Level Management Apparently, WFH isn't permanent unless mentioned in the contract.