Birdeye Gurgaon / Gurugram Customer Success Manager Salaries by 9 Employees

5 - 10 years exp.

₹9 Lakhs - ₹18 Lakhs

Avg. annual salary

Monthly In-hand Salary

5% less than the average Customer Success Manager Salary in Marketing & Advertising Companies for 5 - 10 years of experience

Interested in this particular role? 5 job openings

Last Updated: 20 Sep 2023

Companies similar to Birdeye for Customer Success Manager in Gurgaon / Gurugram

Birdeye Customer Success Manager Salary

5 - 10 years exp. (9 salaries)

₹9 L/yr - ₹18 L/yr

Company name	Avg Annual Salary	Open Jobs
Rackspace Customer Success Manager Salary 6 - 16 years exp. (53 salaries)	₹8.5 L/yr - ₹25 L/yr 37% more	1 job opening
FieldAssist Customer Success Manager Salary 1 - 6 years exp. (20 salaries)	₹5.7 L/yr - ₹14.5 L/yr 24% less
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PeopleStrong Customer Success Manager Salary 3 - 11 years exp. (20 salaries)	₹6.9 L/yr - ₹19 L/yr 17% less
Netcore Cloud Private Limited Customer Success Manager Salary 2 - 8 years exp. (14 salaries)	₹6 L/yr - ₹26.4 L/yr 7% more
SPRINKLR Customer Success Manager Salary 2 - 8 years exp. (13 salaries)	₹13.5 L/yr - ₹30 L/yr 73% more

Customer Success Manager salary at Birdeye ranges between ₹9 Lakhs to ₹18 Lakhs per year for employees with experience between 5 years to 10 years. Salary estimates are based on 9 latest salaries received from various employees of Birdeye.

Experience wise Birdeye Customer Success Manager salaries in Gurgaon / Gurugram

Last Updated: 20 Sep 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹12.9 L/yr - ₹16.5 L/yr
6 years (AmbitionBox Estimate)	₹12.7 L/yr - ₹16.2 L/yr
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7 years (AmbitionBox Estimate)	₹12.4 L/yr - ₹15.9 L/yr
8 years (AmbitionBox Estimate)	₹12.2 L/yr - ₹15.6 L/yr
9 years (AmbitionBox Estimate)	₹11.9 L/yr - ₹15.3 L/yr
10 years (AmbitionBox Estimate)	₹11.7 L/yr - ₹15 L/yr

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Similar Designation salaries in Birdeye

Senior Customer Success Manager Salary

(6 salaries)

₹15 L/yr - ₹20 L/yr

Top skills at Birdeye for Customer Success Manager

Social Media Account Management Ticketing Silicon SMB Customer Experience Salesforce Customer Satisfaction Software Support Customer Experience Management SQL Loader Salesforce Key Account Management Database Testing Social Media Marketing

Salary related reviews for Birdeye

4.3

Rated by 3 employees for salary & benefits

Customer Success Manager in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 18 Feb 2025

5.0

for Salary and Benefits

Likes

- Compensation works in your favor - i.e., hard work does, in fact. - Sales/CS training is getting better. - Onboarding trailheads and updates also keep you on your toes. - Fast Paced Environment - Great Culture - Talented Professionals - very hands-up Executives - Flexibility and autonomy

Salary - Excellent

+6 more

Dislikes

You can feel "left-behind" here at times, so it's crucial to stay organized to keep up with the pace, especially early on.

Key Accounts And Client Servicing Manager (working remotely)

Full Time

Sales & Business Development Department

5.0

• posted on 05 Mar 2025

5.0

for Salary and Benefits

Likes

Very long list: Culture, values, amazing product, teamwork, compensation, growth opportunities and above all, a trustworthy sales management, always working side by side and leading by example.

Salary - Excellent

+6 more

Dislikes

The cons are totally outweighed by the positives I encounter daily at Birdeye. It's a family of like-minded individuals.

Manager Sales & Operations (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 03 Jun 2024

2.0

for Salary and Benefits

Likes

Fullu remote.

Dislikes

...12-14 hours a day) and often weekends as well without any reward or recognition. Poor salary hikes & promotions, favouritism towards directos/VP's pets. Ineffective HR department with no clear policies. Management frequently engages in unethical practices to remove competent employees.

Salary - Poor

+6 more

QA Engineer in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

5.0

• posted on 20 Feb 2025

5.0

for Salary and Benefits

Likes

I like out-of-the-box thinking. The culture is amazing; open and accepting environment. I have seen us using our own product in different ways - that shows our belief in what we offer to our customers.

Salary - Excellent

+6 more

Dislikes

At times it could be hard but always try to grow people within.

Senior Software Engineer in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 12 Oct 2023

2.0

for Salary and Benefits

Likes

Lot to learn as the company is growing and there are new things that you need to discover and uncover.

Skill development - Good

+1 more

Dislikes

Politics Favoritism culture Inefficient Top Level Management Apparently, WFH isn't permanent unless mentioned in the contract.

Salary - Poor

+1 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Birdeye Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Birdeye in Gurgaon / Gurugram?

The average salary of a Customer Success Manager at Birdeye in Gurgaon / Gurugram typically ranges from ₹9.0 Lakhs to ₹18.0 Lakhs per year, depending on experience (from 5 years to 10 years).

The top 10% of Customer Success Manager in Gurgaon / Gurugram at Birdeye earn more than ₹16.1 Lakhs per year, and the top 1% earn over ₹18.0 Lakhs per year. Customer Success Manager Salaries at Birdeye can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Birdeye employees in India.

What is the estimated take home salary of a Customer Success Manager at Birdeye in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Success Manager at Birdeye in Gurgaon / Gurugram typically ranges from ₹96,553 to ₹99,163 per month. This is based on the average salary range of ₹9.0 Lakhs to ₹18.0 Lakhs per year for employees with experience ranging from 5 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Birdeye. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Success Manager at Birdeye in Gurgaon / Gurugram?

To be a Customer Success Manager at Birdeye in Gurgaon / Gurugram, the key skills required include:

- Social Media
- Account Management
- Ticketing
- Silicon
- SMB

These skills are highly valued at Birdeye and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Birdeye for Customer Success Manager in India?

SPRINKLR	₹13.5 Lakhs to ₹30.0 Lakhs per year
Rackspace	₹8.5 Lakhs to ₹25.0 Lakhs per year
Netcore Cloud Private Limited	₹6.0 Lakhs to ₹26.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Birdeye, depending on the role and experience level.

What is the salary of a Customer Success Manager in companies similar to Birdeye in Gurgaon / Gurugram?

The salary of a Customer Success Manager at companies similar to Birdeye in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

PeopleStrong	₹6.9 Lakhs to ₹19.0 Lakhs per year
FieldAssist	₹5.7 Lakhs to ₹14.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Success Manager at Birdeye in Gurgaon / Gurugram?

The salary growth for a Customer Success Manager at Birdeye in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager in Gurgaon / Gurugram can expect the following growth trajectory at Birdeye:

Experience	Average Salary Range
5 years	₹12.9 Lakhs to ₹16.5 Lakhs per year
6 years	₹12.7 Lakhs to ₹16.2 Lakhs per year
7 years	₹12.4 Lakhs to ₹15.9 Lakhs per year
8 years	₹12.2 Lakhs to ₹15.6 Lakhs per year

and so on.

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Birdeye Customer Success Manager Salaries in Gurgaon / Gurugram

Birdeye Customer Success Manager salary in Gurgaon / Gurugram ranges between ₹9 Lakhs to ₹18 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Birdeye latest salaries received from various employees of Birdeye.