Birdeye Senior Customer Success Manager salaries in Customer Success, Service & Operations in India

Likes

Fullu remote.

Dislikes

...12-14 hours a day) and often weekends as well without any reward or recognition. Poor salary hikes & promotions, favouritism towards directos/VP's pets. Ineffective HR department with no clear policies. Management frequently engages in unethical practices to remove competent employees.

Likes

Here the work culture is very bad , lack of professionalism. You have to work independently most of the time . The work from home part is worst , you have to work by EOD till your work is not completed . Here every team is blaming each other for the delay in work , this creates a work pressure among the employees. If you are preferring money then you can join here , otherwise for mental peace avoid this place

Dislikes

Toxic work culture and lack of professionalism

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Lot to learn as the company is growing and there are new things that you need to discover and uncover.

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Politics Favoritism culture Inefficient Top Level Management Apparently, WFH isn't permanent unless mentioned in the contract.

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Nothing..feeling better after i quit

Dislikes

You can find the most incapable and Worst leaders(can't even call them that..may be managers) of India Moksh and Bembey. Corrupt politicians bringing there poor domestic experience to the table,spoiling the entire deco. How could someone hire such people...even they should be sacked. These guys are a smiley with a knife..

Likes

Nothing, Stressed, abusive work culture if you are a human being you can't survive there

Dislikes

Abusive work culture No work-life balance Too much favoritism and politics Nobody will support you not even HR, everyone will support the senior one who is abusing Work hours is 9 to 6 but everyday you need to work till night 10 to 11 On weekends also you need to work otherwise you will get fired