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Filter reviews by Barclays Customer Service Executive Reviews
Rating distribution
Category Ratings
Company culture
Work-life balance
Salary
Skill development
Job security
Work satisfaction
Promotions
What employees say about Barclays?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
75% employees reported
Flexible timing
25% employees reported
View more detailed insights
Jobseekers also viewed
4 reviews found
Customer Service Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary negotiations has to be done better
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Customer Service Executive in Pune
Don't wanna disclose Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Barclays is very good place to work..but unrealistic target are madding
- Salary - Excellent
- Skill development - Good
Dislikes
Target & management
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Working for 12plus hrs hence no personal life
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
What people are saying about Barclays
Customer Service Executive in Mumbai
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training was good, we had transport however the job role was not so appealing
Dislikes
It should have been a simple process rather than making it too complicated
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work-life balance - Bad
Work Details
Cse
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Chennai
Customer payment Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everyone is good around and has good work culture.
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security and appraisal is never met in Barclays. If not every thing is perfect.
- Salary - Bad
- Job security - Bad
Work Details
Awesome work life only if there was job security it's the best.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Similar Designation Reviews
Analyst in New Delhi
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Skill development - Good
Dislikes
Barclays in India... Managers play politics, favouritism..make culture toxic....VP, AVP, people manger..are all same...they just help each other... doesn't listen to associates...due to toxic work culture made by top management and not working on it to fix it force me to leave Barclays
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Senior Customer Service Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing great really!! Just the name I suppose.
Dislikes
It's just the name. Highly micromanaged. Understaffed. Pressured employees. Cattle treatment. Eg: Changing cab policies to have 4 people in a sedan cab and 6 people in a suv in mid heat season on June. Basement is like a boiler room waiting for the cabs. Senior management says, don't bother about aht, focus on customer satisfaction, later they send stinkers on high aht. Senior management says we are overstaffed but there are always calls on queue. Must beg for leaves from management. Building management is filthy, bathrooms are stinking and never clean. No activities for employees. Hr said ijp can be filled in 1 year, but internal management says wait for 2 years Etc etc. I can go on and on...Read More
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Analyst in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a good organization
Dislikes
But not for voice
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Pune
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Process Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Customer Service Representative in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Senior Associate in Noida
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Promotions - Bad
Overall Rating
Process Associate in Chennai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Analyst in Noida
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Promotions - Poor
Overall Rating
Customer Service Associate in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Other Barclays Reviews
Business Technology Analyst in Pune
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Building Infrastructure Barclays Policies
Dislikes
No Policies are implementing in the ground level and HR is weak, no skill development opportunities, Focus on quantities
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Noida
Full Time
Corporate Digital Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People at Barclays are very supportive and very helpful and Barclays has helped me achieve many things as got promoted within a year and also they have always helped me to keep a work life balance
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such but salary could be given bit more compared to market standard
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Advisor in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleagues
Dislikes
No work life balance, hired for hybrid but asked to come to office everyday,management sucks, never approved leaves but always adjusted our paid leave with our week offs.
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
AVP in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexibility and not much micro management. Some really good project management UK people. Salary and bonus Skills and trainings uplifts
- Salary - Good
- Skill development - Excellent
- Work-life balance - Good
Dislikes
It'sainly a woman biased bank. If you are woman slightest of work will be supported and amplified by top management and a case will be created to market and the. Promote her. If you areen you will die working never get promoted ....dangerous for Mens growth if you join anything below Director level
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Vice President in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good infra,HR policies,benefits
- Work-life balance - Good
Dislikes
Old age legacy systems, too much beurocracy and politics . Not right place if someone wants to work on cutting edge technologies if you don't know how to do politics then it's not right place.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Vice President Operations in Noida
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Incompetent management. Leaders with past ethics cases are promoted to senior positions. Extreme bias and mistreatment if you do not say yes to everything your manager says. Women are mistreated and not provided support.Most of the leadership is busy with site visits and party preparations not actual work.Senior leaders are busy buying gifts for UK stakeholders visiting. If you are capable and independent as a leader , this will ruin your career....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: NA
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Stack Developer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture, they rate you based on your adherence with the culture and it really matters to them
- Salary - Good
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
For promotions they really promote you only when they think that you have done something outstanding.
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Risk Analyst in New Delhi
Full Time
Risk Management & Compliance - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab and meal service
Dislikes
Tc01 have pretty pathetic management wherein they treat the company like a school , fewpeople in the corporate refresh team have made it worse to survive also they think they are the company owners and treat others as majdur .Also majority of the management sits chennai who believes whatever the higher management in noida says - no transparency, salary hike or good culture
- Salary - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Process Advisor in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid working
Dislikes
Shit level of office politics, crazy favouritism, no growth opportunities, no hike and worst of all is management use pip as a tool to pressure employees to work extra and many time even without overtime pay.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Product Control Analyst in Chennai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Value to our opinion and good work culture and product control here is vast
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
Dislikes
Tough to get promotions need to wait until there is vacancy and depending on experience and talent still there will be so many people in pipeline so it depends on your manager and director when you can get promoted The bonus is quite disappointing here and depending on your rating the hike will depend but on an average u will get 8/9%
- Promotions - Poor
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- HQ - London, UnitedKingdom
- Banking
- 10k-50k Employees (India)
- Financial Services
- Analytics & KPO
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Barclays Reviews by Designations
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AmbitionBox has 4 Barclays reviews submitted by Barclays employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Barclays is the right company for you. 75% of employees reported the wor...king days at Barclays as Monday to Friday. 75% employees reported the work timings at Barclays as Strict timing. Read more- Home >
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