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Bank of America Customer Success, Service & Operations Department Reviews

Updated 4 Feb, 2025
Overall Rating
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4.1/5
based on 369 reviews

Rating distribution

Category Ratings

4.5

Job security

4.3

Work-life balance

4.0

Company culture

3.8

Work satisfaction

3.7

Skill development

3.5

Salary

3.2

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What employees say about Bank of America?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

90% employees reported

Monday to Friday

Monday to Friday

84% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

75% employees reported

Gender based rating

4.0
female

Rated by Women

128 reviews

4.1
male

Rated by Men

236 reviews

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Top Mentions in Bank of America Customer Success, Service & Operations Department Reviews

369 reviews found

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People also ask about Bank of America's Customer Success, Service & Operations Department

Is Bank of America's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 369 employee reviews, it's clear that most employees have a positive experience working at Bank of America's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does Bank of America's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Bank of America's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 369 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bank of America's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Bank of America's Customer Success, Service & Operations Department, click here .
How is the work culture at Bank of America's Customer Success, Service & Operations Department?
Work culture at Bank of America's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 369 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Bank of America's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Bank of America's Customer Success, Service & Operations Department, click here .
How is the job security at Bank of America's Customer Success, Service & Operations Department?
Based on 369 reviews on AmbitionBox, Bank of America's Customer Success, Service & Operations Department employees rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Bank of America's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Bank of America's Customer Success, Service & Operations Department, click here .
Is work from home available at Bank of America's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Bank of America's Customer Success, Service & Operations Department employees work from home permanently, 5% work from the office, and 90% follow a hybrid model, based on 59 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Bank of America's Customer Success, Service & Operations Department, click here.
How do I get a job at Bank of America's Customer Success, Service & Operations Department?
To get a job at Bank of America's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Bank of America interview questions and practice your responses to prepare thoroughly.

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