AU Small Finance Bank Senior Branch Operations Manager Reviews

Likes

Fast Developed banking sector 👍🏻💯

Dislikes

Uneducated team leader(BM), no system knowledge, no customer handling knowledge, no product knowledge, team leader is always watching movies, videos and sleeping during office hours, using for staff emp id password in laptop ,Office laptop illegal repair services in located service shop

Likes

Learning new skill in banking terms but that's also my own learning techniques but not by any of the senior or any other in organisation

Dislikes

At ground level service employee are getting criticism who are good in customer service but not doing any sales The thing is only asked for sales and only sales if we need to do sales then why we had joined service team Senior always talk in sarcasm way in front of everyone rather being if it's employee or any customer and never appreciated for doing good in all terms of customer service

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing. Very toxic work culture.

Dislikes

Work culture. Office politics. Favouritism. Poor product. Less customers so aggressive selling to new to bank customers.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

It's terrible to work here in this toxic culture where they use to call staff even on holidays and compell them to do sales and marketing and If targets are not achieved then they might be call you at head office Jaipur without any reimbursement.even they have not provided my Relocation Expenses from the place I have shifted from Jaipur to udaipur. What a disgusting nature and environment in this organisation I will not su...Read More

Dislikes

Nothing is good

Work Details

Work timings: Strict Timings

Likes

The only thing I like about AUSFB is that they provide help/benefits in terms of financial loans and help

Dislikes

No Professionalism in work No Clear Communication about the role and responsibility Complex Company Policies and Reporting Structure No Ethics everything is No Scope of Learning

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Likes

AC flow on the floor

Dislikes

Don’t ever work with Vinod Nair and Rekha Agarwal. The worst humans in Au small finance bank . Vinod Nair (program Manager) who will even count how much cup of tea we are taking from free coffee making machines . He is a person who make tease his employees in front of everyone

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Likes

Manager support is very good

Dislikes

Na

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Good Employees are helping each other to survive in this company.

Dislikes

I got some health issue and following things happened to me. a. HR told me a non existence process (Immediate Release process) and ask me to provide medical documents to start the process. When I asked about other process, They just provide this process. b. 2 days later, HR informed me about actual process (Creating exception case) which they started stating that they didn't have above process. c. I raised this issue to CODE OF CONDUCT team as misguide issue but NO REPLIES. d. After some days, they (HR, Employee Benefit person, National HR and Vertical Head) talked to me and come up with the medical leave without pay solution, which is expected from the company. On that day, they took my assets. e. After some confirmation on medical condition, I mailed and called them for start the discussion on same BUT NO REPLIES FOR MORE THAN 1 WEEK. f. Also I logged in system and found the message "Your username may be incorrect. Make sure to typed it correctly.", means My ID was removed from the system. g. Then I raised this issue to CODE OF CONDUCT team and MD/CEO. h. Then I got the call from National HR team. I asked about the ID and got following replies. "First Reply:- According to the company Policy, if you are not active more than 10 days then your ID will be temporary disabled". "Second Reply :- Your ID is active but when you submit your assets, your ID got disabled." i. I again raised this to CODE OF CONDUCT team and MD/CEO but SAME NO RESPONSE. j. After 3 weeks all misconduct person set a meeting where they discuss about release process (about FnF and relieving letter). That meeting was very illogical. k. Again they crossed the 45 days of FnF and relieving Letter. where they removed FnF. l. Again Raising the issue and finally Settled on FnF after 4 days. I have all mail the mail chain. Overall:- This company is actually a Shop, where they don't care about employee health and work life balance. They are having TOXIC CULTURE. They are using FALSE LANGUAGE INSIDE COMPANY. (Again CODE OF CONDUCT issue) They introduced a line "HERO OF COMPANY" to sales department, means other department are not needed for growth. Use of "Low code/No code" is creating very less chances of Growth. Work Hours are Flexible but you need to present on upper management time. "Best place to work" DO NOT BELIEVE ON THIS. Even same department's person told me the same. CODE OF CONDUCT team is JUST FOR SHOW. This case must be handled with Caution but TOTALLY IGNORED BY MD/CEO. As their are already a group of person who misusing their position....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has good environment

Dislikes

Some management is very bad they don't have any knowledge and they feel as like they are they founder of this organization. It's Very bad impect on employer. Unnecessary transfers and moving the agent agent here and there although agent is not comfortable thare, but they will do the transfer if they said and agent said something tothem. Looking like their statement is everything as Laxman rekha. Very poor for employees....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Few people have all the rights in the company. Top management can ask to go anyone at anytime. Further on top level people don't know anything about the products which they are leading. No knowledge of risk they have.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Application is very advanced .. and user friendly

Dislikes

Manager is not good..... Office timing is very strict..... If we r working late time also need to come on time next day ..... Short and sweet Manager is not good.. salary increment also not that much good compare to other bankssss

Likes

The way of working here is very good, everyone works with a team. Here people are always ready to work and help each other. The office environment here is very good. We get to learn a lot from people.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

To be honest there is nothing good about the bank.

Dislikes

Everything ! People are toxic, if you want a career where you just earn money and live a robot life this is the place. They don't care about your personal life but they will live their personal life royally.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like to work in AU Small Finance Bank I like the environment here very much And I have worked in a small finance bank, so I have work experience in this also and mostly everyone here is nice.

Dislikes

There's nothing I don't like to do

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

This is not a work place to work for a fresher. Everyone is just so much toxic and unruly behaviour. Their top management thinks you should work on your weekoff days also. So they call you also on weekoff and after of office hour. Actuall office time is 9:15 to 6:15, but if they think they will torture you it can be stretched to 8:30. They will mentally drain you if they want. It will happen untill and unless you resign....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.