AmbitionBox
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American Express
based on 3k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Software Development Department
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Mostly, we work on cutting edge technology
I dislike toxic managers like Vikas Malhotra - who promotes only favoritism. He tends to recognize colleagues based on personal preferences rather than their talents and capabilities. He promotes only those who praise him, while the rest of us suffer under his leadership. This environment is not conducive to growth or collaboration, and I believe it impacts team morale negatively.
Software Development Department
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Robust processes, focus on inclusion and diversity
Low salary as compared to other engineering orgs, no stocks Very complicated place to work with scores of departments, policies, regulations etc.
Building software for Amex
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about American Express
Full Time
Technology / IT Department
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American Express always encourage a work-life balance culture, whether you are hired as FTE or contractor for the organization. It gives an ample amount of opportunities to grow which is impecible for any tenured or a fresher employee.
I guess apart from limited access to system for contractors is the only restriction which doesn't allow contractors to learn more about internal domain knowledge
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Software Development Department
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The open culture at amex is really good. You get opportunities to interact with senior VPs one-o-one. Learning and Development programs for colleagues gives immense opportunities to learn and grow. Colleague Care is one of their top most priority.
Being on a technology or engineering role, you might feel left behind. Product team is the face of the team. It has an upper hand on managing resourcing and talent.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Full Time
Software Development Department
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Full Time
Technology / IT Department
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Culture and WL balance.
A bit of politics, which is less compared to any other companies but if I have to point out any dislikes them this is it.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Culture is very good for everyone
Location too far for delhi people
Full Time
Software Development Department
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I like company policies.
It completely depends on team, but do not expect recognition for your work.
Full Time
Technology / IT Department
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Culture
Nothing to say for now
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Assessment / Advisory Department
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It's work culture and work life balance
Favouritism and somewhat work politics
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Flexible work time WFH
There absolutely no voice heard even though I was a SEM. I was expected to do same job as junior and no credit given for all the extra work done. Expected to work over weekends without any extra pay apart from daily slogging for close to 2 shifts. Shaming about pay and junior comparison was an every 1 on 1 call job for the boss (obviously he is not talented enough). Favoritism is the shout of the week for useless people when compared but they are always the best. Bullshitting about “serving leadership” if any feedback is given it’s taken very wrongly and revenge is taken. If you persist and prove them wrong then it will lead to your termination as it happened to me. Don’t believe the CLR (colleague experience team ) they are totally useless and fit for nothing. They are there to watch the cat and mouse show and have fun. They don’t understand basics about work or tasks when i was explaining and I had to record it for them to later on review it. After providing soo much of proof, at the end they and said you only have to accept thing positively and work towards resolving the issue with your leader. They are a total waste of salary. I would suggest Amex to remove this team and save some money....Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Cab service and free food.
- Good work culture is a scam. The environment in actual in pathetic. There is no process in place to handle incidents of bad behaviour. I myself have faced eve teasing, and when raised it with senior leadership, they asked me to ignore it and focus on work. When I raised it with the CLR team ( colleague labor and relations), they said it doesn't fall under their work basket. The only reason Amex tops in the workplace culture is because they are very good at hiding incidents of bad behaviour. So many people around us have left because of the same. One of the incidents involved someone directly reporting to MD India, still no action was taken. - Promotions are very difficulty to get. There aren't much vacancies anyways, and some of which that do come up, they already have an internal candidate decided. They only post those vacancies in portal for compliance sake. They keep advertising lateral movement instead of vertical movements. - Low salaries compared to competitors. -They have been actively hiring female employees to maintain the gender ratio, but do nothing when we face discrimination by our managers or are misbehaved by other male colleagues. Two female analysts under my VP team have already left this year citing mental health issues. - They are not laying off people because they have been actively placing people in PIP. Every director has been informed the no of people to eliminate from their team. PIP itself creates so much mental pressure that the employee themselves end up resigning. Hence the attrition rates have also increased, but no news of layoffs....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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In my role I had an amazing work life balance. Never received a call from my bosses to work on holiday or work off .
No skill enhancement. Even if you emailed to the Managers or Directores of a particular project to learn their work, it's seldom that you get any reply.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Sales Support & Operations Department
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Everything is just perfect and leader are so supportive and you will love to work there
Nothing to dislike only promotion is little bit slow that also depends upon your overall performance
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb
Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Amex is everything one could ever ask for.
Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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American Express is a brand and has lot to offer you . Moreover the new campus has world class amenities .
The problem with amex is that many department are understaffed and they don't hire people resulting into employees cannot take leaves or has to work more hours to show there productivity
Full Time
Security / Fraud Department
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Work Culture, the cafeteria, more avenues to learn n work on projects with other departments
Internal promotions take a long time. Pay increments are slow.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Amazing company to work with. Monetary benefits are really good. Insurance and yearly appraisals are greatly appreciated. Perks are good and play crucial role in employee’s motivation. If you are lucky you will get good managers and work journey would be smooth and promising. Amex is a wonderful company and people in higher management i.e. above band 40 are employee centric.
Work culture of every management is different. Few are really appreciating their team members and few will micromanage and do not support. Few teams do not recognise their employee’s effort. Favouritism will be easily seen. If you make good relationship with manager then good work will come to you and you will be appreciated on regular basis. You will get chance to be in meetings with higher management and that increases visibility.If no good terms with management then they will suppress your good work and no recognition for your extraordinary performance in RnRs. After-all your rating is in their hands. Goal’s rating is under employee’s control but Leadership rating is under your manager’s control. Managers can intentionally ruin rating as they dislike that particular. They wont let to take internal movement. They will give bad feedback so that you dont clear IJPs and leave company with self doubt....Read More
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Good policies as compared with other companies
Same typical egotistic managers who hide behind the aura of helping rather than actually helping. No job security at Amex. Appraisals are basis how you get along with your bosses.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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The company care about its employees a lot and support them on every stage of their lives to take necessary decisions
I like the ease about the job being discussed and sharing of right information with all the employees which empowers us to make decisions
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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