AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
American Express
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by American Express Customer Success, Service & Operations Department Reviews
Overall Rating
based on 549
reviews
What employees say about American Express?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
78% employees reported
Monday to Friday
55% employees reported
Flexible timing
59% employees reported
No travel
81% employees reported
View more detailed insights
Gender based rating
Rated by Women
195 reviews
Rated by Men
333 reviews
Jobseekers also viewed
Explore Reviews by Department
View All
Customer Success, Service & Operations
• 549 Reviews
Data Science & Analytics
• 362 Reviews
BFSI, Investments & Trading
• 272 Reviews
Finance & Accounting
• 263 Reviews
Sales & Business Development
• 193 Reviews
Engineering - Software & QA
• 155 Reviews
Top Mentions
in American Express Customer Success, Service & Operations Department Reviews
549 reviews found
Sort by:
Popular
What people are saying about American Express
View All
vigorousmachine
works at
Infosys Consulting
Help Me Decide
YOE: 6.5, Domain: Management Consulting
CCTC: 30 LPA (24LPA + 6LPA)
Current Company: Infosys Consulting
Have Two Offers in hand?, Which One should I pick?
One from Infosys Consulting for Onsite (UK - London)
Fixed: 52000 Pounds + 13000 Pounds Variable
Another from American Express (band 35), Gurgaon
CTC:42.8 LPA
Fixed:36.4 LPA + Rest Variable
Got a question about American Express?
Ask anonymously on communities.
asked in
Software Developer Intern interview
Q1. Unique Frequency Problem Statement Given a string 'STR' with lowercase let ... read more
asked in
Software Developer interview
Q2. Maximum Non-Adjacent Subsequence Sum Given an array of integers, determine ... read more
Get interview-ready with top interview questions
View all 190 questions
asked in
Management Trainee interview
Q3. What would happen to AMEX's income if petrol and diesel prices decrease?
asked in
Data Analyst interview
Q4. Sliding Window Maximum Problem Statement You are given an array/list of in ... read more
asked in
Business Analyst interview
Q5. What are inorganic and organic results in digital marketing
You are reading trusted reviews. Keep reading to find out more about
American Express.
Discover interview dos and don'ts from real experiences
Claim your company page and respond to reviews as an employer.
Jobs at American Express
People also ask about American Express's Customer Success, Service & Operations Department
Is American Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 549 employee reviews, it's clear that most employees have a positive experience working at American Express's Customer Success, Service & Operations Department.
Salary holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does American Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, American Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.2 out of 5, based on 549 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that American Express's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about American Express's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at American Express's Customer Success, Service & Operations Department,
click here
.
How is the work culture at American Express's Customer Success, Service & Operations Department?
Work culture at American Express's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 549 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at American Express's Customer Success, Service & Operations Department. To read reviews specifically about work culture at American Express's Customer Success, Service & Operations Department,
click here
.
How is the job security at American Express's Customer Success, Service & Operations Department?
Based on 549 reviews on AmbitionBox, American Express's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at American Express's Customer Success, Service & Operations Department. To read reviews about job security at American Express's Customer Success, Service & Operations Department,
click here
.
Is work from home available at American Express's Customer Success, Service & Operations Department?
According to AmbitionBox, 17% of American Express's Customer Success, Service & Operations Department employees work from home permanently, 5% work from the office, and 78% follow a hybrid model, based on 55 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at American Express's Customer Success, Service & Operations Department?
To get a job at American Express's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top American Express interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- American Express Reviews >
- American Express Customer Success, Service & Operations Department Reviews Reviews
|
Senior Analyst
133
salaries
|  ₹3.2 L/yr - ₹13 L/yr |
|
Lead Analyst
93
salaries
| ₹3 L/yr - ₹13 L/yr |
|
Business Analyst
77
salaries
| ₹2.1 L/yr - ₹13 L/yr |
|
Team Lead Operations
59
salaries
| ₹6.2 L/yr - ₹26 L/yr |
|
Senior Customer Care Professional
58
salaries
| ₹4 L/yr - ₹10 L/yr |
Explore more salaries
Office cab/shuttle
53 total
responses
International/On-site exposure
6 total
responses
Free meal
3 total
responses
Retirement benefits
1 total
response
Compare American Express with
MasterCard
Compare
Visa
Compare
PayPal
Compare
State Bank of India
Compare
Rate your company