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American Express

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based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

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American Express Team Lead Operations Gurgaon / Gurugram Reviews

based on 12 reviews

Updated 9 Sep, 2023

Overall Rating

4.8/5

How AmbitionBox ratings work?

Category Ratings

4.9

Job Security

4.6

Company culture

4.6

Salary & Benefits

4.4

Work-Life balance

4.3

Skill development

4.3

Promotions/Appraisal

4.3

Work Satisfaction

Top Mentions in American Express Team Lead Operations Gurgaon / Gurugram Reviews

12 reviews found

Sort by: Popular

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Sep 2023

Likes

Best place to work

Dislikes

None

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Jul 2023

Likes

Work environment

Dislikes

Nothing at all

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about American Express

View All

American Express

Corporate Culture

Do not share your personal life with people who you work with. No matter how much you think they are good. At the end of the day, only you are there for you.

Got a question about American Express?

Ask anonymously on communities.

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jul 2023

Likes

Great place to work

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 04 Aug 2023

Likes

Salary and other benefits

Dislikes

It has created a lobby to promote non skilled colleagues 😞

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Jul 2022

Likes

One of the best working environment. Employee friendly.

Dislikes

One of the best pay master. After a certain point, it won’t be easy for one to switch.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 May 2022

Likes

It has been great working with organization and have learnt from the Company

Dislikes

Growth opportunities are getting limited and inter line of business candidates are not usually preferred

Work Details

Very well balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Jun 2022

Likes

work culture and focus on employee satisfaction

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about American Express.

Team Lead Operations in Gurgaon / Gurugram

Gbi Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 18 Dec 2021

Likes

Sometimes you get to work with great leaders

Dislikes

Biased decisions

Work Details

Busy. Less time for personal life

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Sep 2019

Likes

A great workplace, Amex invests in its employees and create future leaders.

Dislikes

Nothing there to dislike

Work Details

Managing 4 markets which include US, CAN, MEX and ARG.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Oct 2018

Likes

Work environment and great culture

Dislikes

Haven’t come across anything like this for last 9 years

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Credit Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2018

Likes

The company is extremely organised in its structure, very transparent in the working model. Invests a lot in developing every employee both personally and professionally. In 8.5 years not even once felt like not going to work. Ample opportunities for different skillsets.

Dislikes

NA

Work Details

When you work for #1 service industry brand then benchmark is always high but leadership team is committed to keep the environment stress free.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 02 Aug 2018

Likes

Good place to work

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American Express Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 70% of e...Read more

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American Express Reviews >
American Express Team Lead Operations Gurgaon / Gurugram Reviews

Gender Based Ratings for American Express Team Lead Operations Gurgaon / Gurugram

based on 12 reviews

Rated 5.0 for Job Security and 4.2 for Company Culture

Rated 4.9 for Job Security and 4.8 for Work-Life Balance

Working Days for American Express Team Lead Operations Gurgaon / Gurugram

based on 12 reviews

Monday to Friday

70%

Rotational Shift

30%

Work Timings for American Express Team Lead Operations Gurgaon / Gurugram

based on 12 reviews

Flexible timing

Strict (9am - 6pm)

Strict (2.30pm - 11pm)

55%

23%

11%

11% employees reported other strict timings

Shift Timings for American Express Team Lead Operations Gurgaon / Gurugram

based on 12 reviews

Day shift

100%

Business Travel for American Express Team Lead Operations Gurgaon / Gurugram

based on 12 reviews

No travel

90%

Within city

10%

American Express Team Lead Operations Salaries in Gurgaon / Gurugram

based on 45 salaries

₹7.8 L/yr - ₹26 L/yr

193% more than the average Team Lead Operations Salary in India

View more details

Employee Benefits for American Express Team Lead Operations Gurgaon / Gurugram

Office cab/shuttle

1 total response

Office gym

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

+1 more benefit

MasterCard

4.0

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Visa

3.7

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PayPal

3.9

Compare

State Bank of India

3.8

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