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American Express
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by American Express Customer Success, Service & Operations Department Reviews
Overall Rating
based on 555
reviews
What employees say about American Express?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
78% employees reported
Monday to Friday
54% employees reported
Flexible timing
59% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
198 reviews
Rated by Men
336 reviews
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a senior management consultant
2w
Is Amex offer good?
Offered CTC: 42.8 LPA (36.4 LPA Fixed + Rest is s Variable).
For Band 35 (Manager)
Current CTC: 30 LPA (24 Fixed)
Current Domain: Management Consulting
YOE: 6.5
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People also ask about American Express's Customer Success, Service & Operations Department
Is American Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 555 employee reviews, it's clear that most employees have a positive experience working at American Express's Customer Success, Service & Operations Department.
Salary holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does American Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, American Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.2 out of 5, based on 555 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that American Express's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about American Express's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at American Express's Customer Success, Service & Operations Department,
click here
.
How is the work culture at American Express's Customer Success, Service & Operations Department?
Work culture at American Express's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 555 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at American Express's Customer Success, Service & Operations Department. To read reviews specifically about work culture at American Express's Customer Success, Service & Operations Department,
click here
.
How is the job security at American Express's Customer Success, Service & Operations Department?
Based on 555 reviews on AmbitionBox, American Express's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at American Express's Customer Success, Service & Operations Department. To read reviews about job security at American Express's Customer Success, Service & Operations Department,
click here
.
Is work from home available at American Express's Customer Success, Service & Operations Department?
According to AmbitionBox, 16% of American Express's Customer Success, Service & Operations Department employees work from home permanently, 6% work from the office, and 78% follow a hybrid model, based on 60 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at American Express's Customer Success, Service & Operations Department?
To get a job at American Express's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top American Express interview questions and practice your responses to prepare thoroughly.
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