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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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American Express Customer Success, Service & Operations Department Reviews
Overall Rating
based on 564
reviews
What employees say about American Express?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
82% employees reported
Monday to Friday
54% employees reported
Flexible timing
59% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
201 reviews
Rated by Men
342 reviews
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a senior software engineer
1w (edited)
Interview and Hiring Process
Hi folks,
Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contactin...
read more
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Q3. What would happen to AMEX's income if petrol and diesel prices decrease?
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People also ask about American Express's Customer Success, Service & Operations Department
Is American Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 564 employee reviews, it's clear that most employees have a positive experience working at American Express's Customer Success, Service & Operations Department.
Salary holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does American Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, American Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.2 out of 5, based on 564 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that American Express's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about American Express's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at American Express's Customer Success, Service & Operations Department,
click here
.
How is the work culture at American Express's Customer Success, Service & Operations Department?
Work culture at American Express's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 564 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at American Express's Customer Success, Service & Operations Department,
click here
.
How is the job security at American Express's Customer Success, Service & Operations Department?
Based on 564 reviews on AmbitionBox, American Express's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at American Express's Customer Success, Service & Operations Department. To read reviews about job security at American Express's Customer Success, Service & Operations Department,
click here
.
Is work from home available at American Express's Customer Success, Service & Operations Department?
According to AmbitionBox, 12% of American Express's Customer Success, Service & Operations Department employees work from home permanently, 6% work from the office, and 82% follow a hybrid model, based on 68 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at American Express's Customer Success, Service & Operations Department?
To get a job at American Express's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top American Express interview questions and practice your responses to prepare thoroughly.
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