Amazon is rated
4.4 out of 5 stars on
AmbitionBox, based on 259 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.4 out of 5 stars on
AmbitionBox, based on 259 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
259 reviews found
Sort by:
Popular
Customer Care Executive in
Work from home
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2022
Likes
Every thing in Amazon it's good
Dislikes
Nothing is dislike in Amazon
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Coimbatore (working remotely)
Full Time
·
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Great
Dislikes
Nothing like that. Everything was perfect
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Wirking in Amazon was great. It taught me a great lot if things about personal development while being in a group. It helped to to grow my confidence in myself.
Dislikes
I dont remember a single thing.
Work Details
Was awsome.. no other words
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Part Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 May 2024
Likes
none none none none none none
Dislikes
none none none none none
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Feb 2023
Likes
Yes I liked
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Job is not permanent there is no job security as they are not hiring on permanent basis
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore Rural
Amazon Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Mar 2022
Likes
Good company
Good future
Dislikes
Probalam salutations
Work Details
Qurasity
Good. Work
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 May 2024
Likes
Nothing
Dislikes
Too much work pressure
No leaves before n after peak
No qualified team leads
Pathetic AHT
Unreachable targets
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Amazon customer care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Mar 2022
Likes
Yes i like to work in Amazon campany
Work Details
Yes
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive (working remotely)
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Yes I will share the Amazon as positive
Dislikes
no
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
yo yo Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2022
Likes
Good company yo yo yo yo
Dislikes
Bad Company y yo yo y
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Nanakaram guda
Quality Assurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2022
Likes
Very good
Dislikes
Judging on your monthly base targets
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2021
Likes
The best part is, seniors here are very good, they teach you the job well and helps if you face any sort of problem
Dislikes
The only thing i dislike is the selection procedure of amazon. They do not respond quickly.. You can take any number of tests and it can be very hard, those things are fine, but atleast you should inform the candidate in the right time that they are selected or not.. Rest everything is just the best after you get the job.
Work Details
I had a brilliant work life at amazon. Infact its the best company i worked in.. But they always provide contractual job and they do not make them permanent.. I was good at my work still my job was contractual and it was gone after 6months contract.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Nagapattinam
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Jan 2022
Likes
Amazon is very good company
Work Details
Work timings: Strict Timings
Customer Care Executive in
Pune
Customer Service Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Mar 2021
Likes
I am very much satisfied with amazon this is a place to do job, and i had no stress during my shift they really takecare of their employees
Dislikes
They did not give oppurtunity to good employees during covid time they hire in bulk or terminate in bulk as well but did not permanent a good employees
Work Details
Its great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
People also ask about Amazon's Customer Care Executives
Is Amazon a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 259 employee reviews, it's clear that most customer care executives have a positive experience working at Amazon. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.9. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Customer Care Executives well?
According to AmbitionBox reviews, Amazon customer care executives rate their salary and benefits at 4.3 out of 5, based on 259 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer care executives salaries here and to read reviews specifically about salary and benefits at Amazon for customer care executives, click here.
How is the work culture at Amazon for Customer Care Executives?
Work culture at Amazon for customer care executives is rated 4.3 out of 5 by 259 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer care executives, click here.
How is the job security at Amazon for Customer Care Executives?
Based on 259 reviews on AmbitionBox, Amazon's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for customer care executives, click here.
Is work from home available to Customer Care Executives at Amazon?
According to AmbitionBox, 92% of Amazon's customer care executives work from home permanently, 4% work from the office, and 4% follow a hybrid model, based on 23 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon for customer care executives, click here.
Tell us how to improve this page.
Amazon Customer Care Executive Reviews by Locations