Amazon Development Centre India Customer Service Associate Reviews

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a hug cafeteria and gaming arcade for chilling. Compnay policies are good appraisals are fair and they give good salary hike and bonus every year

Dislikes

There is a lot of pateins and the magagement are very good handling and no issue of salary I love amazon culture

Work Details

I Have experience with Amazon customer service for North America. And Amazon has a amazing company I have it

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The support we get is really good

Dislikes

If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support

Likes

Great culture and work life balance

Dislikes

Apprasial and promotion

Likes

Leave Balance

Dislikes

No growth in Customer Support

Likes

Everything is awesome

Dislikes

N/A . . . .

Likes

Overtime benefits

Dislikes

Slow growth at amazon

Likes

It's always day 1 at the company.

Dislikes

Nothing

Likes

everything

Dislikes

nothing everything is good

Work Details

Work days: Rotational Shift (Strict Timings)