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Bpo Convergence

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3.5

based on 676 Reviews

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Bpo Convergence Customer Service Executive Reviews

Updated 19 Mar, 2025
Overall Rating
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3.2/5
based on 23 reviews

Rating distribution

Category Ratings

3.1

Work-life balance

3.0

Skill development

2.9

Company culture

2.9

Job security

2.7

Work satisfaction

2.6

Salary

2.4

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What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

64% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

62% employees reported

View more detailed insights

Gender based rating

2.9
female

Rated by Women

5 reviews

3.2
male

Rated by Men

16 reviews

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Top Mentions in Bpo Convergence Customer Service Executive Reviews

23 reviews found

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Top Bpo Convergence Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. Explain the basis of handling customer in inbound or outbound,how u deal wi ... read more
View answers (4)
asked in Customer Service Executive interview
Q2. which process is best suited for your -voice or web?
View answers (2)
asked in Customer Service Executive interview
Q3. Explain the difference between BPO and call centre?
View answers (2)
asked in Customer Service Executive interview
Q4. Explain what is a call centre ?
View answers (2)
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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Bpo Convergence's Customer Service Executives

How is Bpo Convergence to work for?
Bpo Convergence is rated 3.2 out of 5, based on 23 reviews by employees on AmbitionBox. Bpo Convergence is known for Work-life balance which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Bpo Convergence read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bpo Convergence?
According to AmbitionBox ratings, Bpo Convergence employees rate its salary and benefits as 2.6 out of 5. You can know more about Bpo Convergence Salaries at AmbitionBox
How is the work culture at Bpo Convergence?
Work culture is rated 2.9 at Bpo Convergence by 23 employees. While job security is rated 2.9 and work-life balance is rated 3.1 at Bpo Convergence. Read detailed reviews by employees of Bpo Convergence on AmbitionBox.

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Bpo Convergence Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. 64% of empl...oyees reported the working days at Bpo Convergence as Rotational Shift. 53% employees reported the work timings at Bpo Convergence as Flexible timing. Read more
Bpo Convergence Customer Service Executive Salary
based on 56 salaries
₹1.1 L/yr - ₹3.2 L/yr
35% less than the average Customer Service Executive Salary in India
View more details
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